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Sumo Logic

Proofpoint On Demand Source

The Proofpoint On Demand (PoD) Source collects data from the Proofpoint On Demand (PoD) Log Service and uses the secure WebSocket (WSS) protocol to stream logs. It securely stores the required authentication, scheduling, and state tracking information.

Data is in JSON format and is ingested in batches of 1,000 or a five-minute interval, whichever is first.


A Proofpoint On Demand Source tracks errors, reports its health, and start-up progress. You’re informed, in real-time, if the Source is having trouble connecting, if there's an error requiring user action, or if it is healthy and collecting by utilizing Health Events.

A Proofpoint On Demand Source goes through the following states when created:

  1. Pending: Once the Source is submitted it is validated, stored, and placed in a Pending state.
  2. Started: A collection task is created on the Hosted Collector.
  3. Initialized: The task configuration is complete in Sumo Logic.
  4. Authenticated: The Source successfully authenticated with Proofpoint.
  5. Collecting: The Source is actively collecting data from Proofpoint.

If the Source has any issues during any one of these states it is placed in an Error state.

When you delete the Source it is placed in a Stopping state, when it has successfully stopped it is deleted from your Hosted Collector.

On the Collection page, the Health and Status for Sources is displayed. Use Health Events to investigate issues with collection.

PoD error health event.png

Hover your mouse over the status icon to view a tooltip with a count of the detected errors and warnings.

hover c2c error.png

You can click on the status icon to open a Health Events panel with details on each detected issue.


The Proofpoint On Demand Source requires you to provide a cluster ID and token from Proofpoint to access the API. You need to request details on the API from Proofpoint.

  • The CLUSTER_ID is displayed in the upper-right corner of the management interface next to the release number.
  • Proofpoint will provide the token for each cluster.

Create a Proofpoint On Demand Source

When you create a Proofpoint On Demand Source, you add it to a Hosted Collector. Before creating the Source, identify the Hosted Collector you want to use or create a new Hosted Collector. For instructions, see Configure a Hosted Collector.

To configure a Proofpoint On Demand Source:

  1. In the Sumo Logic web app, select Manage Data > Collection > Collection
  1. On the Collectors page, click Add Source next to a Hosted Collector.
  1. Select Proofpoint On Demand.
    proofpoint icon.png
  1. Enter a Name to display for the Source in the Sumo web application. The description is optional.
    proofpoint on demand input window.png
  1. (Optional) For Source Category, enter any string to tag the output collected from the Source. Category metadata is stored in a searchable field called _sourceCategory.
  2. Forward to SIEM. Check the checkbox to forward your data to Cloud SIEM Enterprise. When configured with the Forward to SIEM option the following metadata fields are set:
Field Name Value
_siemVendor Proofpoint
_siemProduct POD
_siemFormat JSON
_siemEventID Set to the type of message ingested, either MESSAGE or MAILLOG.
  1. (Optional) Fields. Click the +Add link to add custom log metadata Fields.
    • Define the fields you want to associate, each field needs a name (key) and value. 
      • green check circle.png A green circle with a check mark is shown when the field exists and is enabled in the Fields table schema.
      • orange exclamation point.png An orange triangle with an exclamation point is shown when the field doesn't exist, or is disabled, in the Fields table schema. In this case, an option to automatically add or enable the nonexistent fields to the Fields table schema is provided. If a field is sent to Sumo that does not exist in the Fields schema or is disabled it is ignored, known as dropped. 
  2. Clust ID and Token. Provide the Proofpoint authentication credentials you want to use to Authenticate collection requests.

  3. Supported Events. There are two types of events you can collect. Select one or both of the options, message and maillog. The following shows the main fields returned from each type:

    • message: guid, connection, envelope, msg, msgParts, filter, pps.

    • maillog: data, id, pps, sm, ts.

  4. When you are finished configuring the Source click Submit.

Error types

When Sumo Logic detects an issue it is tracked by Health Events. The following table shows the three possible error types, the reason the error would occur, if the Source attempts to retry, and the name of the event log in the Health Event Index.

Type Reason Retries Retry Behavior Health Event Name
ThirdPartyConfig Normally due to an invalid configuration. You'll need to review your Source configuration and make an update. No retries are attempted until the Source is updated. Not applicable ThirdPartyConfigError
ThirdPartyGeneric Normally due to an error communicating with the third party service APIs. Yes The Source will retry for up to 90 minutes, after which it quits. ThirdPartyGenericError
FirstPartyGeneric Normally due to an error communicating with the internal Sumo Logic APIs. Yes The Source will retry for up to 90 minutes, after which it quits. FirstPartyGenericError

JSON configuration

Sources can be configured using UTF-8 encoded JSON files with the Collector Management API. See how to use JSON to configure Sources for details. 

Parameter Type Required? Description Access
config JSON Object Yes Contains the configuration parameters for the Source.  
schemaRef JSON Object Yes Set to {"type":"Proofpoint On Demand"}. not modifiable
sourceType String Yes Set to Universal. not modifiable

The following table shows the config parameters for a Proofpoint On Demand Source.

Parameter Type Required Default Description Access
name String Yes   Type a desired name of the Source. The name must be unique per Collector. This value is assigned to the metadata field _source. modifiable
description String No null Type a description of the Source. modifiable
category String No null Type a category of the source. This value is assigned to the metadata field _sourceCategory. See best practices for details. modifiable
fields JSON
No   JSON map of key-value fields (metadata) to apply to the Collector or Source.

Use the boolean field _siemForward to enable forwarding to SIEM.
cluster_id String Yes   Provide your Cluster ID from Proofpoint. modifiable
api_secret String Yes   Provide your API Token from Proofpoint that you want to use to authenticate collection requests. modifiable
supported_events Array of strings Yes   There are two types of events you can collect. Specify one or both of the following:

message: The main fields in message logs are guid, connection, envelope, msg, msgParts, filter, pps.

maillog: Then main fields in maillog logs are data, id, pps, sm, ts.

For example, for both you'd use:

Proofpoint On Demand Source JSON example:

      "type":"Proofpoint On Demand"