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Sumo Logic

Install the Atlassian App and view the Dashboards

This page provides instructions for installing a standalone version of the Sumo Logic App for Atlassian, as well as offering descriptions and examples for the app pre-configured dashboards.

This page provides instructions for installing the Atlassian App, as well as offering descriptions and examples for the app pre-configured dashboards.

Installing the Atlassian App

Follow the instructions in this section to install the Atlassian App as a standalone app.

To install the Atlassian app, do the following: Edit section

Locate and install the app you need from the App Catalog. If you want to see a preview of the dashboards included with the app before installing, click Preview Dashboards.

  1. From the App Catalog, search for and select the app. 

  2. To install the app, click Add to Library and complete the following fields.

    1. App Name. You can retain the existing name, or enter a name of your choice for the app.

    2. Data Source. Select these options for the data sources.

      – Choose Source Category for Jira Cloud Log Source, and select a source category from the list.

      – Choose Source Category for Bitbucket Log Source, and select a source category from the list.

      – Choose Source Category for Opsgenie Log Source, and select a source category from the list.

    3. Advanced. Select the Location in Library (the default is the Personal folder in the library), or click New Folder to add a new folder.


  1. Click Add to Library.

Once an app is installed, it will appear in your Personal folder, or other folder that you specified. From here, you can share it with your organization. 


Panels will start to fill automatically. It's important to note that each panel slowly fills with data matching the time range query and received since the panel was created. Results won't immediately be available, but with a bit of time, you'll see full graphs and maps. 

Filter with template variables    

Template variables provide dynamic dashboards that rescope data on the fly. As you apply variables to troubleshoot through your dashboard, you can view dynamic changes to the data for a fast resolution to the root cause. For more information, see the Filter with template variables help page.

Atlassian - Software Delivery Performance Dashboard

The Atlassian - Software Delivery Performance dashboard provides insights into the four key metrics used to measure the effectiveness of software development and delivery, in accordance with research from DevOps Research and Assessment (DORA). The panels display analytics for lead time to changes, time to restore service, deployment frequency, and change failure rate.

Use this dashboard to:

  • Understand the effectiveness of the development and delivery process in terms of application development velocity and reliability.

  • This dashboard presents key 4 Software delivery metrics:

    • Lead time, which quantifies how long it takes to go from code commit to a completed production deployment. This is identified by Bitbucket commits to production events.

    • Deployment Frequency measures how often code is deployed to production. This is identified via Bitbucket deploy events to production.

    • Time to restore service measures the average elapsed time from when a service incident occurs to when it is resolved. This is calculated by the the time it takes to close an Opsgenie P1 incident once opened.

    • Change Failure rate describes the percentage of deployments to production that subsequently require remediation (for example by rolling a release back or deploying a hotfix). This is the percentage of the number of P1 Opsgenie incidents to the number of successful deploys to production.



Atlassian - Overview Dashboard

The Atlassian - Overview dashboard provides a high-level view of issues, alerts, and build performance. The panels display analytics drawn from the entire Atlassian Solution suite of apps, providing the ability to monitor and troubleshoot your DevOps environment from a single-pane-of-glass. 

Use this dashboard to:

  • Monitor the status and health of CI/CD tools.

  • Quickly identify alerts and buildsthat require the most attention.

  • Identify trends and outliers in your software services.

  • Quickly identify areas of improvement in your pull request, commit and issue resolution process.