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Sumo Logic

Install the JIRA App and View the Dashboards

Instructions for installing the Sumo Logic App for Jira, and descriptions of the app dashboards.

Install the Sumo Logic App

Now that you have set up collection for Jira, install the Jira app to use the preconfigured searches and dashboards that provide insight into your data.

To install the app

  1. From the App Catalog, search for and select the app. 
  2. To install the app, click Add to Library.
  3. App Name. You can retain the existing name, or enter a name of your choice for the app.

  4. Log data source. Set Source Category to Jira*.
  5. Advanced. Select the Location in Library (the default is the Personal folder in the library), or click New Folder to add a new folder.
  6. Click Add to Library.



Dashboard description: See an overview of activity in Jira, including the location of authentication events; one day time comparisons of logins, Jira requests, errors, errors over time, and data usage.

Use Case:  Use this dashboard for an overview of Jira activity, and to compare today's activity to yesterday's. 


Filtering the Overview dashboard

You can filter the Overview dashboard by user. 



Dashboard description: See information about Jira user access, including requests over time, average response times, issues by project, response codes, and errors.

Use Case: Use this dashboard to track requests received by Jira, and to identify spikes in request volume. Similarly, you can monitor current and recent data usage (bytes transferred) and HTTP response codes. You can use dashboard filters to drill down by a specific protocol or response code. 


Filtering the Access dashboard

You can filter the Access dashboard by any combination of bytes, method and msg. 



Dashboard description: See information about Jira’s internal web server, including errors, failures, and exceptions, requests over time, and top 15 URIs.

Use Case: Use this dashboard to find and debug unexpected errors in the Jira application and to monitor the number requests received over time


Filtering the Catalina dashboard

You can filter the Catalina dashboard by any combination of module, msg, and severity. 



Dashboard description: See information about issues in Jira, including issue types over time; a breakdown of issues by type; the top 10 issue creators and closers; issues closed vs. created over time; and unassigned issues.

Use Case: Use this dashboardto track the rates at which Jira issues are being created and closed. You can drill down further by issue type,  status, resolution, and project name. 

You can find issues which are still assigned and click on them for more information. 


Filtering the Issues dashboard

You can filter the Issues dashboard by any combination of change_log, event_name, and event_type. 



Dashboard description: See information about security in Jira, including the location of successful and failed logins; the top 10 active users by failed and successful logins;  one day time comparisons of successful and failed logins; and sessions created and destroyed over time.

Use Case: You can locate the geographical locations from which Jira users are authenticating. If you see logins from unexpected locations, you can drill down to see details related particular logins. You can also find unusual patterns in failed/passed logins by comparing today's login pattern to the previous day's.


Filtering the Security dashboard

You can filter the Security dashboard by any combination of city, country_name and IP. 


Sprints Events

Dashboard description: See information about sprint events in Jira, including a count of sprint events, sprint events over time,  and sprints closed and created.

Use Case:  Use this dashboard to track sprints in your development cycle. You can track active sprints and their start and end dates.


Filtering the Sprint Events dashboard

You can filter the Sprint Events dashboard by any combination of event-name,  sprinit_originboardid, and sprint_name. 


User Events

Dashboard description: See information about user events in Jira, including a count of user events, user events over time, and users updated, created, and deleted.

Use Case:  Use this dashboard to track Jira users. Any unusual activity in user created and updated should be closely monitored.


Filtering the User Events dashboard

You can filter the User Events dashboard by any combination of date_time, event_name, and user.