Install the Jira Cloud App and View the Dashboards
This page has instructions for installing the Sumo App for Jira Cloud and descriptions of each of the app dashboards.
Install the App
This section demonstrates how to install the Jira Cloud App.
To install the app, do the following:
Dashboard Filter with Template variables
Template variables provide dynamic dashboards that rescope data on the fly. As you apply variables to troubleshoot through your dashboard, you can view dynamic changes to the data for a fast resolution to the root cause. For more information, see the Filter with template variables help page.
You can use template variables to drill down and examine the data on a granular level.
Jira Cloud - Issue Overview
The Jira Cloud - Issue Overview dashboard provides users with a high-level view of activities such as issues created, closed, reopened, and in progress.
Use this dashboard to:
- Understand how issues are being created, closed and reopened.
- Quickly identify issue types, components, and projects that need the most attention.
- Identify how work in progress could affect your development and delivery lifecycle.
Jira Cloud - Issue Details
The Jira Cloud - Issue Details dashboard provides a visual overview of issues in Jira. The analytics help you visually examine critical information related to issues created compared to issues closed. The panels also provide details on open and closed issues, issue assignments and escalations. a list of issues escalated, unassigned, or reopened, and the average time is taken to close issues.
Use this dashboard to:
- Identifying issues, components, teams, and initiatives that require the most attention.
- Get insight into the time taken to close Jira issues by projects, types, and users.
Jira Cloud - Recent Issues Changes
The Jira Cloud - Recent Issues Changes dashboard tracks the recent progress of Jira issues. The panels provide information about the type of issue, the timestamp when it was created, issue status, category, assignee, and issue summary.
Use this dashboard to:
- Identify the recent progress of Issues. This dashboard gives the progress of your software delivery processes in chronological order. You can use filters to drill down to a more detailed view.
Following drill down, filters are available: Components, Project Name, Status, Label, Issue Key, Issue Type, Priority, and Status Category.
Jira Cloud - Sprint Events
The Jira Cloud - Sprint Events dashboard provides an at-a-glance view of sprint events. The panels also provide tabular representations of all sprint events spread over a week, sprints created, sprints started, and sprints closed.
Use this dashboard to:
- Monitor the progress of sprints in your development cycle. You can track active sprints and their start and end dates.
Jira Cloud - User Events
The Jira Cloud - User Events dashboard provides an overview of user profiles. The analytics allow you to closely monitor the unusual activity related to users created, updated, and deleted.
Use this dashboard to:
- Monitor and audit all administrative activities related to the creation and modification of Jira Cloud users.