Install the PagerDuty V2 App and view the Dashboards
This page provides instructions for installing the Sumo App for PagerDuty V2, as well as the descriptions of each of the app dashboards. Click a link to jump to a section:
- Install the app
- Dashboard filters
- Overview Dashboard
- Incidents Overview Dashboard
- Incidents by Urgency and Escalation Policy Dashboard
Install the app
Now that you have set up log and metric collection, you can install the Sumo Logic App for PagerDuty V2, and use its pre-configured searches and dashboards.
To install the app, do the following:
Dashboard filters
Each dashboard has a set of filters that you can apply to the entire dashboard, as shown in the following example. Click the funnel icon in the top dashboard menu bar to display a scrollable list of filters that are applied across the entire dashboard.
Each panel has a set of filters that are applied to the results for that panel only, as shown in the following example. Click the funnel icon in the top panel menu bar to display a list of panel-specific filters.
Overview Dashboard
PagerDuty V2 - Overview Dashboard provides a high-level view of top alerts, triggered incidents summary, as well as a breakdown of per-user incident assignments and comparisons over a specified time interval.
Use this dashboard to:
- Review the services, incidents and policies that are causing the most alerts.
- Analyze detailed information on incidents using the Incident Summary panel.
- Drill down to examine data on a granular level with filters.
Incidents Overview Dashboard
PagerDuty V2 - Incidents Overview Dashboard provides an at-a-glance analysis of triggered, acknowledged, escalated, assigned, and resolved incidents. This dashboard also provides a high-level view of incident trends and comparisons over specified time intervals.
Use this dashboard to:
- Review a high-level view of incidents summaries.
- Compare the state of incidents with that of a previous time
Incidents by Urgency and Escalation Policy Dashboard
PagerDuty V2 - Incidents by Urgency and Escalation Policy Dashboard provides an overview analysis of urgency events, from low to high, as well as a breakdown of the services impacted by high urgency events.
Use this dashboard to:
- Review see weekly incident summaries.
- Analyze incidents by severity and escalation policy.