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Sumo Logic

Install the Zoom App and view the Dashboards

This page provides instructions for installing the Sumo Logic App Zoom, as well as offering descriptions and examples for the app pre-configured dashboards.

This page provides instructions for installing the Zoom App, as well as descriptions and examples for each of the dashboards.

Install the App

Now that you have set up collection for the Zoom events, install the Sumo Logic App for Zoom to use the pre-configured dashboards that provide visibility into your environment.

To install the app, do the following:

  1. Locate and install the app you need from the App Catalog. If you want to see a preview of the dashboards included with the app before installing, click Preview Dashboards.
  2. From the App Catalog, search for and select the app. 
  3. To install the app, click Add to Library and complete the following fields.
    1. App Name. You can retain the existing name, or enter a name of your choice for the app.

    2. Data Source. Select either of these options for the data source.

      • Choose Source Category, and select the source category associated with the Hosted Collector you configured earlier.
      • Choose Enter a Custom Data Filter, and enter a custom source category beginning with an underscore. Example: (_sourceCategory=MyCategory).

    3. Advanced. Select the Location in Library (the default is the Personal folder in the library), or click New Folder to add a new folder.
  4. Click Add to Library.

Once an app is installed, it will appear in your Personal folder, or other folder that you specified. From here, you can share it with your organization. 

Panels will start to fill automatically. It's important to note that each panel slowly fills with data matching the time range query and received since the panel was created. Results won't immediately be available, but with a bit of time, you'll see full graphs and maps. 

Dashboard filters  Edit section

Each dashboard has a set of filters that you can apply to the entire dashboard, as shown in the following example. Click the funnel icon in the top dashboard menu bar to display a scrollable list of filters that narrow search results across the entire dashboard. 

Zoom_Dashboard_Filter.png

Each panel has a set of filters that are applied to the results for that panel only, as shown in the following example. Click the funnel icon in the top panel menu bar to display a list of panel-specific filters.

Zoom_Panel_Filter.png

Zoom - Overview

The Zoom - Overview dashboard provides an at-a-glance view of the state of your Zoom environment in terms of reliability, performance, user activity, and security by reporting on meetings, hosts, webinars, alerts and guest activity.

Use this dashboard to:

  • Quickly identify and investigate Zoom issues your organization has been experiencing.
  • Identify frequently used meeting-ids to prevent Zoom bombing.
  • Assess the number of people in and out of your organization who are using Zoom and their level of activity.

Zoom_Overview.png

Zoom - Availability

The Zoom - Availability dashboard provides insights into meeting, webinar, and Zoom room alerts in your environment. A meeting alert event is triggered when a service issue is encountered during a meeting and a Zoom Room alert event is triggered when there is an issue related to a Zoom Room.  

Use this dashboard to:

  • Quickly identify meeting issues such as unstable audio and video connections, and poor screen sharing quality.
  • Quickly identify issues in a Zoom Room device such as low battery or connection issues.

Zoom_Availability.png

Zoom - User Activity

The Zoom - User Activity dashboard provides visibility into Zoom user presence and their activities. Panels display user trends, setting preferences, recording and screen sharing comparisons, as well as chat message details.

Use this dashboard to:

  • Identify how users choose to appear in Zoom meetings Identify user setting changes.
  • Determine the types of recordings most frequently used and the size of files generated to assess current resources and plan for growth.
  • Analyze types of content shared during collaboration.

Zoom_User_Activity.png

Zoom - Guest Activity

The Zoom - Guest Activity dashboard provides visibility into the Zoom guest users, their activities, and trends. Panels also display detailed information on screen sharing with guest participants, meetings with regular guests, and those with the most guest participants.

Use this dashboard to:

  • Monitor overall guest activity to assess resources.
  • Determine the meeting topics that attracted the most guest participants.
  • Identify which hosts had the most guest participants.

Zoom_Guest_Activity.png

Zoom - Administrator Activity

The Zoom - Administrator Activity dashboard provides insights into Administrative trends, user account activities, and user account trends.

Use this dashboard to:

  • Audit activity by administrators.
  • Quickly identify recent account and user changes.
  • Monitor administrator activity trends to identify how to best optimize for the future.

Zoom_Administrator_Activity.png

Zoom - Meeting Usage

The Zoom - Meeting Usage dashboard provides visibility into the number and types of Zoom meetings conducted, along with the hosts and participants of those meetings. Panels display meeting trends, as well as details on frequently used meeting numbers and hosts who have personal meeting rooms. 

Use this dashboard to:

  • Determine the level of collaboration occurring in your organization.
  •  Monitor behavioral trends around how meetings are created, meeting duration, and  how often meetings end of time to plan for and allocate required resources.

Zoom_Meeting_Usage.png

Zoom - Authentication

The Zoom - Authentication dashboard provides an insight into the number and type of logins, trends, and Zoom clients and devices used. 

Use this dashboard to:

  • Quickly identify types of devices and Zoom clients used to ensure users are not running vulnerable clients.
  • Determine highest activity times for Zoom activity and collaboration  and plan accordingly.

Zoom_Authentication.png

Zoom - Meeting Security

The Zoom - Meeting Security dashboard provides visibility into meeting security as it relates to frequently used meeting-id’s and personal meeting rooms, as well as monitor when meetings are updated in a way that don’t conform to security best practices.

Use this dashboard to:

  • Identify frequently used meeting-ids and personal meetings rooms being used to prevent Zoom bombing.
  • Quickly identify which meetings are being updated to bypass security best practices.

Zoom_Meeting_Security.png

Zoom - Webinars

The Zoom - Webinars dashboard provides visibility into the number and types of webinars, the participants, and trends. Panels also provide details on webinar authentications and comparisons of registered participants and those who actually participate.

Use this dashboard to:

  • Determine the number and types of webinars and the participants who joined. 
  • Identify interest level, participation and assess the success of the webinars.

Zoom_Webinars.png