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Sumo Logic

Cylance Source

The Cylance Source provides a secure endpoint to receive event data from the Cylance Threat API. It securely stores the required authentication, scheduling, and state tracking information. One threat event is reported for each affected device.

Collection from two APIs is supported:

  1. The Cylance Threat API. To collect from this API the Source queries two endpoints and merges the results into a single message. The first API endpoint queried is /threats/v2 to enumerate a threat based on sha256 hash. Then any involved devices /threats/v2/<sha256/devices are merged into the relevant message. One threat event for each affected device is reported.

  2. The Cylance Inventory (device) API. Collection from this API is optional. The Source will query the /devices/v2 endpoint and ingest all the devices managed by Cylance.


A Cylance Source tracks errors, reports its health, and start-up progress. You’re informed, in real-time, if the Source is having trouble connecting, if there's an error requiring user action, or if it is healthy and collecting by utilizing Health Events.

A Cylance Source goes through the following states when created:

  1. Pending: Once the Source is submitted it is validated, stored, and placed in a Pending state.
  2. Started: A collection task is created on the Hosted Collector.
  3. Initialized: The task configuration is complete in Sumo Logic.
  4. Authenticated: The Source successfully authenticated with Cylance.
  5. Collecting: The Source is actively collecting data from Cylance.

If the Source has any issues during any one of these states it is placed in an Error state.

When you delete the Source it is placed in a Stopping state, when it has successfully stopped it is deleted from your Hosted Collector.

On the Collection page, the Health and Status for Sources is displayed. Use Health Events to investigate issues with collection.

Cylance error.png

Hover your mouse over the status icon to view a tooltip with details on the detected issue.

health error generic.png


Create a new integration in the Cylance console. Under Settings in the Integrations tab, create a new Integration Application. You'll use the provided Tenant IDApplication ID, and Application Secret Key to configure the Cylance Source.

Create a Cylance Source

When you create a Cylance Source, you add it to a Hosted Collector. Before creating the Source, identify the Hosted Collector you want to use or create a new Hosted Collector. For instructions, see Configure a Hosted Collector.

To configure a Cylance Source:

  1. In the Sumo Logic web app, select Manage Data > Collection > Collection
  1. On the Collectors page, click Add Source next to a Hosted Collector.
  1. Select Cylance.
    cylance source icon.png
  1. Enter a Name for the Source. The description is optional.
    cylance source oct 23.png
  1. (Optional) For Source Category, enter any string to tag the output collected from the Source. Category metadata is stored in a searchable field called _sourceCategory.
  2. Forward to SIEM. Check the checkbox to forward your data to Cloud SIEM Enterprise. When configured with the Forward to SIEM option the following metadata fields are set:
Field Name Value
_siemVendor Cylance
_siemProduct PROTECT
_siemFormat JSON
_siemEventID THREAT

When Collect Inventory (device) information is true and the data is Inventory this field is assigned.
  1. (Optional) Fields. Click the +Add link to add custom log metadata Fields.
    • Define the fields you want to associate, each field needs a name (key) and value. 
      • green check circle.png A green circle with a check mark is shown when the field exists and is enabled in the Fields table schema.
      • orange exclamation point.png An orange triangle with an exclamation point is shown when the field doesn't exist, or is disabled, in the Fields table schema. In this case, an option to automatically add or enable the nonexistent fields to the Fields table schema is provided. If a field is sent to Sumo that does not exist in the Fields schema or is disabled it is ignored, known as dropped.
  2. Cylance Domain. The domain needed for the integration can be determined using the following table:

    Region API domain
    Asia-Pacific - North
    Asia-Pacific - Southeast
    Government (US)
    North America
    South America
  3. Enter the Application IDTenant ID, and Secret Key you got from the new Integration Application you created in the prerequisite step.

  4. Collect Inventory (device) information. When set to True the Source will also collect from the Cylance Inventory (device) API. The Source will query /devices/v2 periodically, around every 10 hours, and ingest all the devices managed by Cylance.

  5. When you are finished configuring the Source click Submit.

Error types

When Sumo Logic detects an issue it is tracked by Health Events. The following table shows the three possible error types, the reason the error would occur, if the Source attempts to retry, and the name of the event log in the Health Event Index.

Type Reason Retries Retry Behavior Health Event Name
ThirdPartyConfig Normally due to an invalid configuration. You'll need to review your Source configuration and make an update. No retries are attempted until the Source is updated. Not applicable ThirdPartyConfigError
ThirdPartyGeneric Normally due to an error communicating with the third party service APIs. Yes The Source will retry for up to 90 minutes, after which retries will be attempted every 60 minutes. ThirdPartyGenericError
FirstPartyGeneric Normally due to an error communicating with the internal Sumo Logic APIs. Yes The Source will retry for up to 90 minutes, after which retries will be attempted every 60 minutes. FirstPartyGenericError

JSON configuration

Sources can be configured using UTF-8 encoded JSON files with the Collector Management API. See how to use JSON to configure Sources for details. 

Parameter Type Required? Description Access
config JSON Object Yes Contains the configuration parameters for the Source.  
schemaRef JSON Object Yes Use {"type":"Cylance"} for a Cylance Source. not modifiable
sourceType String Yes Use Universal for a Cylance Source. not modifiable

The following table shows the config parameters for a Cylance Source.

Parameter Type Required Default Description Access
name String Yes   Type a desired name of the Source. The name must be unique per Collector. This value is assigned to the metadata field _source. modifiable
description String No null Type a description of the Source. modifiable
category String No null Type a category of the source. This value is assigned to the metadata field _sourceCategory. See best practices for details. modifiable
fields JSON
No   JSON map of key-value fields (metadata) to apply to the Collector or Source.

Use the boolean field _siemForward to enable forwarding to SIEM.
domain String Yes   The base URL parameter depends on your global region. modifiable
app_id Boolean Yes   The Cylance application ID you want to use to authenticate collection requests. modifiable
tenant_id String Yes   The Cylance tenant ID you want to use to authenticate collection requests. modifiable
secret_key String Yes   The Cylance secret key you want to use to authenticate collection requests. modifiable
collect_inventory Boolean No   Set to true to collect Inventory (device) information. modifiable

Cylance Source JSON example:

      "description":"East field",