Your organization can use collected data to investigate issues across your deployment.
Data is uploaded to ServiceNow via the use of scheduled searches. After saving a search, results are available in ServiceNow. Additionally, you can launch ad-hoc ServiceNow investigations using search results in Sumo Logic.
- To create events in ServiceNow, see Set Up ServiceNow Connections.
- To create incidents in ServiceNow, see Set Up a ServiceNow Incident Webhook Connection.
- To import and maintain real-time information about AWS and VMware virtual machine assets into the ServiceNow CMDB, see the Service Graph Installation and Configuration Guide.
- For the Sumo Logic Cloud SIEM Enterprise (CSE) integration with the ServiceNow Security Incident Response (SIR) module, see Security Incident Response (SIR) Integration.