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View AWS Observability Solution Dashboards

Learn how to use Explore to navigate your AWS Observability infrastructure, as well as providing links to the app dashboards.


This feature is available in the following account plans.

Solution Component CloudFlex Credits
AWS Observability Dashboards Trial, Professional, and Enterprise Trial, Essentials, Enterprise Operations, Enterprise Security,  Enterprise Suite
Root Cause Explorer Trail, Enterprise Trial, Enterprise Operations, Enterprise Suite

This page shows you how to intuitively navigate through your AWS environment using Explore to view resource analytics in the AWS Observability Solution app dashboards. As you investigate resources, data appears in the window on the right. Metric and log data are viewable on the same dashboard in one seamless view.

Working with Explore View

The AWS Observability Solution comprises an intuitive dashboard framework that mirrors industry-standard AWS hierarchies. You can quickly navigate across multiple AWS accounts and view resources hosted in multiple locations worldwide. These locations are composed of AWS Regions and Availability Zones. 

Navigate AWS Observability View

Explore is an out-of-the-box Sumo Logic navigation tool that provides an intuitive visual representation of your environment.

To open Explore and AWS Observability View, do the following:

  1. Log in to Sumo Logic and click + New on the top menu bar.
  2. From the drop-down menu, choose Explore


The Explore navigation panel appears on the left.

  1. Click the Explore By arrow and select AWS Observability from the drop-down menu.


An expandable list of your AWS environment hierarchy appears in the Explore panel.


Navigate the AWS Observability Hierarchy

Once you open the AWS Observability View, you can peruse the accounts and related services in your AWS environment. 

To investigate services in your AWS environment, do the following:

  1. With the AWS Observability view selected in Explore, select an account to view a list of its regions.

The AWS Account Overview dashboard appears in the window on the right. The dashboard provides insights into the activities in the selected AWS account and gives you an at-a-glance view of the health and status of the AWS services in that account.

  1. Similarly, from the expanded account, select a region.

    The AWS Region Overview dashboard appears in the window on the right. The dashboard provides insights into the AWS account activities in that AWS region and gives you an at-a-glance view of the health and status of the AWS services in that account-region combination.
  2. From the expanded account and region combination, select a namespace/AWS service. The dashboard for the selected namespace appears in the window on the right. In our example, we selected the AWS EC2 Metrics namespace in the us-east-1 region of the prod account.

Drill down for root cause analysis

From each level in the hierarchy, you can drill-down to individual entities by opening any logs or metrics dashboard panel. To do so:

Select the graph data point you are interested in. In the following screenshot, we selected 5xx Error Codes by Load Balancer in the honeycomb graph. A list of related content links for our failed pod appears in a panel on the right.


Summary tab

The Summary tab provides details and helpful links based on the selected data point.


The Summary tab for log data provides links to other associated logs based on metadata and any Linked Dashboards.

logs detail pane.png


A metrics data Summary tab includes links to any Linked Dashboards.

metrics summary tab.png

Entities tab

The Entities tab provides troubleshooting links for related Entities and Environments, as well as any Monitors with a Critical, Warning, or Missing Data status that are tracking logs or metrics on the Entity.

Only entity types from a curated list are identified. The AWS, Kubernetes, Traces, and Host domains are supported.

entities tab.png

To investigate, click the Open In button and select an icon to launch another feature against the entity or environment. An icon is not available if it isn't a valid launch.

infrastructure tab with RCE link.png

Time selector

Use the time selector to set if data is related to the "now" moment of time or the moment of time around the data point you clicked on.

entities time selector.png

time selector options.png

Triggered monitors

Monitors track your Metrics or Logs data in real time and send notifications when noteworthy changes happen in your production applications. The Entities tab shows any Monitors with a Critical, Warning, or Missing Data status that are tracking logs or metrics on the Entity.

Next to the Entity, you'll see any of the following icons indicating the type of Monitor alert that has triggered.

monitor types.png

Click the Triggered monitors row to view the related Monitors. You can click on them to view the Monitor on the Monitors page.

triggered monitors.png

Troubleshooting with the AWS Observability Root Cause Explorer Dashboards

To troubleshoot production incidents using Root Cause Explorer, please follow the instructions in the Root Cause Explorer documentation. 

Viewing AWS Observability Solution Dashboards

All of the apps are installed in a folder named Sumo Logic AWS Observability Apps that is located in your personal folder and can be viewed outside of Explore.

To add a new dashboard to your explore hierarchy, refer to the instructions in the Add new Service documentation.

To view the app dashboards outside of Explorer, do the following: 

  1. Navigate to your Sumo Logic personal folder. 
  2. Click an app folder to list the dashboard pages.
  3. Click a page link to view the dashboard in the window on the right. 


Click a link for information on the individual app dashboards: