Skip to main content
Sumo Logic

View AWS Observability Solution Dashboards

Learn how to use Explore to navigate your AWS Observability infrastructure, as well as providing links to the app dashboards.

Availability

This feature is available in the following account plans.

Solution Component CloudFlex Credits
AWS Observability Dashboards Trial, Professional, and Enterprise Trial, Essentials, Enterprise Operations, Enterprise Security,  Enterprise Suite
Root Cause Explorer Trail, Enterprise Trial, Enterprise Operations, Enterprise Suite

This page shows you how to intuitively navigate through your AWS environment using Explore to view resource analytics in the AWS Observability Solution app dashboards. As you investigate resources, data appears in the window on the right. Metric and log data are viewable on the same dashboard in one seamless view.

Working with Explore View

The AWS Observability Solution comprises an intuitive dashboard framework that mirrors industry-standard AWS hierarchies. You can quickly navigate across multiple AWS accounts and view resources hosted in multiple locations worldwide. These locations are composed of AWS Regions and Availability Zones. 

Navigate AWS Observability View

Explore is an out-of-the-box Sumo Logic navigation tool that provides an intuitive visual representation of your environment.

To open Explore and AWS Observability View, do the following:

  1. Log in to Sumo Logic and click + New on the top menu bar.
  2. From the drop-down menu, choose Explore

Explorer.png

The Explore navigation panel appears on the left.

  1. Click the Explore By arrow and select AWS Observability from the drop-down menu.

OS_Explore_By_menu.png

An expandable list of your AWS environment hierarchy appears in the Explore panel.

OS_AWS_Observability_Hierarchy_collapsed.png

Navigate the AWS Observability Hierarchy

Once you open the AWS Observability View, you can peruse the accounts and related services in your AWS environment. 

To investigate services in your AWS environment, do the following:

  1. With the AWS Observability view selected in Explore, select an account to view a list of its regions.

The AWS Account Overview dashboard appears in the window on the right. The dashboard provides insights into the activities in the selected AWS account and gives you an at-a-glance view of the health and status of the AWS services in that account.

AWS_Account_Overview.png

  1. Similarly, from the expanded account, select a region.

    The AWS Region Overview dashboard appears in the window on the right. The dashboard provides insights into the AWS account activities in that AWS region and gives you an at-a-glance view of the health and status of the AWS services in that account-region combination.

    AWS_Region_Overview.png
  2. From the expanded account and region combination, select a namespace/AWS service. The dashboard for the selected namespace appears in the window on the right. In our example, we selected the AWS EC2 Metrics namespace in the us-east-1 region of the prod account.

Expand Namespace.png

Drill down for root cause analysis

From each level in the hierarchy, you can drill-down to individual entities by opening any logs or metrics dashboard panel. To do so:

Select the graph data point you are interested in. In the following screenshot, we selected 5xx Error Codes by Load Balancer in the honeycomb graph. A list of related content links for our failed pod appears in a panel on the right.

Drill_RCA.png

Summary tab

Select links from the Summary tab to go directly to:

  • Associated Logs
  • Recommended Dashboards

dashboard new summary tab.png

Infrastructure tab

The Infrastructure tab provides the following Troubleshooting Links for related Entities and Environments. To investigate, click an icon to launch another feature against the entity or environment. An icon is not available if isn't a valid launch.

  • explore icon small.png Explore
  • raw logs icon.png Logs
  • traces icon.png Traces
  • metrics icon.png Metrics

Infrastructure tab troubleshooting.png
 

 

Troubleshooting via the AWS Observability Root Cause Explorer Dashboards

To troubleshoot production incidents using Root Cause Explorer, please follow the instructions in the Root Cause Explorer documentation. 

Viewing AWS Observability Solution Dashboards

All of the apps are installed in a folder named Sumo Logic AWS Observability Apps that is located in your personal folder and can be viewed outside of Explore.

To add a new dashboard to your explore hierarchy, refer to the instructions in the Add new Service documentation.

To view the app dashboards outside of Explorer, do the following: 

  1. Navigate to your Sumo Logic personal folder. 
  2. Click an app folder to list the dashboard pages.
  3. Click a page link to view the dashboard in the window on the right. 

    App_folder.png

Click a link for information on the individual app dashboards: