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Sumo Logic

Sorry there was a problem opening the Dashboard

This error only happens in the Chrome web browser.

There is a known issue where the Sumo Logic Dashboards sometimes fail to load, and instead, display the message, "Sorry there was a problem opening the Dashboard."

This issue occurs only with the Chrome web browser, when the popup blocker is being displayed in the browser address bar.

To work around this problem of opening the dashboards, in the web browser that you use, you must allow popup windows from Sumo Logic so that the Dashboards open, as shown below:

Dashboards Chrome popup