ServiceNow
Your org can use collected data to investigate issues across your deployment and then upload it to ServiceNow through the use of scheduled searches. After saving a search, results are available in ServiceNow. Additionally, you can launch ad hoc ServiceNow investigations using search results in Sumo Logic.
Classic UI. To access ServiceNow connections, in the main Sumo Logic menu select Manage Data > Monitoring > Connections.
New UI. To access ServiceNow connections, in the top menu select Configuration, and then under Monitoring select Connections. You can also click the Go To... menu at the top of the screen and select Connections.
From here, you can search, edit, delete, and view of the details of ServiceNow connections.
In this section, we'll introduce the following concepts:
Set Up Security Incident Webhooks
Learn how to set up a ServiceNow Security Incident Webhook connection and create scheduled searches.
Launch ServiceNow Investigations
Learn how to launch ad hoc investigations directly from search results in Sumo Logic.
Set Up ServiceNow Searches
Learn how to set up scheduled searches for ServiceNow integration.
Set Up ServiceNow Connections
Learn how to set up connections for ServiceNow integration.
- To import and maintain real-time information about AWS and VMware virtual machine assets into the ServiceNow CMDB, see the Service Graph Installation and Configuration Guide
- For the Sumo Logic Cloud SIEM integration with the ServiceNow Security Incident Response (SIR) module, see Security Incident Response (SIR) Integration