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Sumo Logic FAQ

Frequently asked questions about Sumo Logic.

What is the optimal log format to use with Sumo Logic?

When you have full control over your logging format we recommend human readable key-value pairs whenever possible. JSON and XML are also acceptable, though XML is harder to read and parse than JSON. 

Whatever you use follow these rules:

For example, from our own production logs, we use the following:

2012-08-16 13:39:36,979 [metrics] INFO com.sumologic.util.Reporter - com.sumologic.util.scala.Aggregator.Buffer[/usr/sumo/stream-19.5-3/logs/stream.log]-Size-Meter (bytes/s) count=78847, fifteenMinuteRate=0.26, fiveMinuteRate=0.11, oneMinuteRate=0.00, meanRate=1.06

This is a key-value pair log, which is easy to parse and easy to read in Sumo.

What Types of Logs Can I Collect?

The following table lists data types and some of the popular sources that produce logs, which can be collected by Sumo Logic. This list is a sample only to provide a general idea of the possible sources of log data; it is not complete.

Data TypePopular Log Sources
Custom App Code
  • Java
  • Log4J
  • Log4J 2
  • Microsoft .NET
  • Rails
Open Source
Middleware
  • JBoss
  • Oracle WebLogic
  • webMethods
  • WebSphere
Databases
Server / OS
  • HP UX
  • Linux
  • Mac
  • Red Hat
  • Ubuntu
  • Windows
Virtual
  • Citrix
  • Microsoft Hyper-V
  • VMware
Network
Content Delivery
IaaS / PaaS
SaaS
Security
  • Cisco
  • McAfee
  • Symantec
  • Qualys

Where is My Data Stored?

Where your data is stored depends on the geographical location the Account Owner selected when establishing your Sumo Logic account. 

  • Australia. Your data is stored in the AWS ap-southeast-2 (Sydney) region.
  • Canada. Your data is stored in the AWS ca-central-1 (Central) region.
  • Europe. Ireland. Your data is stored in the AWS eu-west-1 (Ireland) region.
  • Europe. Frankfurt. Your data is stored in the AWS eu-central-1 (Frankfurt) region.
  • India. Mumbai. Your data is stored in the AWS ap-south-1 (Mumbai) region.
  • Japan. Your data is stored in the AWS ap-northeast-1 (Tokyo) region.
  • North America. Your data is stored in the AWS us-east-1 (Northern Virginia) or us-west-2 (Oregon) region.
  • Federal. Your data is stored in the AWS us-east-1 (Northern Virginia) region.

Your data is stored only in your region. 

For more information, see AWS Regions and Endpoints and our Privacy Statement.

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