Sign Up and Activate Your Account
Sumo Logic provides everything you need to conduct real-time forensics and log management for all of your IT data—without the hassle of managing or scaling hardware or storage. Start your 30-day trial and explore the full capabilities of our Continuous Intelligence Platform™, including elastic scalability and powerful analytics.
After your trial, your account will automatically convert to a Free account, allowing you to continue with limited features. You can upgrade to a paid plan at any time to unlock premium features. Choose to sign up via the Sumo Logic website or the AWS Marketplace and start using Sumo Logic in minutes.
Sign up through Sumo Logic
To start your free trial:
- Go to the Sumo Logic Free Trial page.
- Register with a business email address to create your account.
- Check your inbox for the activation email.
note
The activation link expires after 3 days. If it expires, you’ll need to complete the sign-up process again.
- Open the activation email and click Activate Now. (If you do not see it, check your spam and trash folders.)
- Fill out the Activate Your Account form, then click Activate.
- After activating your account, follow the guidance in the What to expect after activation section to explore sample data, install apps, and start ingesting your own data.
Sign up through AWS Marketplace
Signing up for a Sumo Logic account through the AWS Marketplace creates a new Sumo Logic organization and account. This option is not available for customers with existing Sumo Logic accounts.
To sign up through AWS Marketplace:
- Sign in to the AWS Marketplace, search for "Sumo Logic", and then click the subscription option of your choice. To sign up with an initial 30-day free trial, select Sumo Logic Log Analytics Platform (Pay-As-You-Go with 30-day Free Trial) highlighted below.
- Click View purchase options.
- Configure your free trial contract and click Subscribe.
- After the subscription finishes processing, you can set up your account.
- You are redirected to Sumo Logic to complete your account creation:
- Email. Enter a business email address for your account (personal email addresses such as Gmail are not supported). If you have an existing Sumo Logic account, use a different email address. Signing up through AWS Marketplace requires a new email to create a separate Sumo Logic organization.
- Region. Select your region: North America, Europe, or Australia.
- Service License Agreement. Review and accept the Service License Agreement to proceed.
- Click Sign Up. Sumo Logic will send you an email to activate your account. Follow the instructions in the email to complete the activation process.
- At the end of the 30-day trial period for the Sumo Logic Log Analytics Platform (Pay-As-You-Go with 30-day Free Trial), the subscription converts to the paid subscription billed monthly based on actual usage.
Upgrade your account
Upgrading increases your reserved capacity to avoid overage charges. If upgrades are allowed for your AWS account, you can upgrade your active account directly from Sumo Logic.
- Payment is handled by Amazon. You do not need to provide any payment information.
- Upgrading increases your reserved Sumo Logic ingest volume, reducing the risk of overage charges.
- Account upgrades are independent from your AWS subscription.
To upgrade:
- Click Upgrade on the left navigation pane in Sumo Logic.
- The Upgrade button is visible if you have an active AWS account for which upgrades are permitted.
- On the upgrade request form, enter the Log Ingest level you want to upgrade to. Within 24 to 48 hours, your account will be updated to reflect the change. Once the account is upgraded, the AWS Marketplace will be notified of the change.
Cancelling
To cancel an auto-renewal subscription, you can do this through the AWS Marketplace under Manage subscriptions.
Billing
An account that is within its limits is defined as using Reserved Capacity. After your trial, if you've signed up for auto-renewal, you will be billed for your plan’s daily ingest data volume.
Each day, you can burst over the Reserved Capacity or ingest a lower amount, and at the end of the billing cycle, Sumo Logic computes the total amount for the actual usage during this time. If your actual usage exceeds the total Reserved Capacity for the billing cycle, you will be charged for usage for this difference at the on-demand rate.
The Total Reserved Capacity (usage) is: (the actual number of days in the billing cycle) X (plan daily ingest volume).
For example, for 10GB/Day:
- If the billing cycle is 30 days, the Reserved Capacity is 300GB.
- If the billing cycle is 31 days, the Reserved Capacity is 310GB.
What to expect after activation
Once your account is activated—whether you signed up via the Sumo Logic website or AWS Marketplace—you’ll be guided through a personalized onboarding experience. Head to the Quickstart guide to begin your Sumo Logic journey.
You’ll walk through step-by-step instructions to:
- Explore Kickstart Data, preloaded with sample log data and dashboards so you can try out features immediately—no setup or ingestion required.
- Perform log searches, visualize data through dashboards, and test out real-time alerts.
- Install recommended apps from the App Catalog.
- Invite teammates and collaborate.
- Start ingesting your own data when you’re ready.
Whether you’re evaluating the platform or just getting started, this hands-on experience is designed to help you quickly understand the value of Sumo Logic and get up and running with confidence.
Once your account is activated, check out the Quickstart guide to begin your Sumo Logic journey. You'll walk through a step-by-step onboarding experience where you can explore preloaded Kickstart Data, try out log search and alerts, visualize data through sample dashboards, install apps, and prepare to ingest your own data—all without any setup required. Whether you're new to Sumo Logic or evaluating its features, this hands-on guide will help you quickly understand the platform's value.
Upgrade or continue with Free account
After your trial ends, if you've not purchased a plan, your account will automatically convert to a Free account. This account lets you continue using Sumo Logic monitoring and log analytics services with limited features. To unlock premium features and scale as your needs grow, you can upgrade to a paid plan at any time.
What's the difference between a Trial and a Free account?
With your trial, you’ll have full access to our Enterprise plan to explore all the powerful features Sumo Logic has to offer.
| Trial account | Free account | |
|---|---|---|
| Data volume daily | 1GB | 500MB |
| Users | Up to 20 | Up to 3 |
| Data Retention 1 | 30 days | 7 days |
| Metrics 2 | ✅ | ❌ |
| Data Forwarding 3 | ✅ | ❌ |
| Real-time Alerts 4 | ✅ | ❌ |
1 Data uploaded to the Sumo Logic Cloud.
2 Search through and visualize your data in near real-time, with up to 1000 data points per minute.
3 Forwards your logs to an S3 bucket after being collected and analyzed in Sumo Logic.
4 Notifies you in real-time when errors occur on your systems.
For information on plan types and pricing, see Sumo Logic Pricing and Manage Plan.
Essentials plans
Using our self-service checkout, you can sign up for a Sumo Logic Essentials plan in just minutes using a credit card—no need to interact with the sales team.
- Learn how to upgrade your plan with Credits account.
- Learn how to upgrade your plan with Flex account.
Enterprise plans
If the Essentials plan doesn’t fully meet your needs and you’re interested in exploring further options like Cloud SIEM, contact Sales to upgrade to an Enterprise plan. Our team is here to help you find the best fit for your organization.