JumpCloud Directory Insights

The Sumo Logic app for JumpCloud Directory Insights provides comprehensive visibility into user activities, authentication events, and security actions in the JumpCloud managed environment. By using JumpCloud Directory Insights logs, this app enables IT administrators and security analysts to monitor access, detect anomalies, and respond to security threats efficiently.

With pre-configured dashboards, the app delivers insights into user authentication trends, directory modifications, policy enforcement, and security incidents. Analysts can track failed login attempts, privileged access changes, and account lockouts in real time to improve security and ensure organizational policy compliance.

info

This app includes built-in monitors. For details on creating custom monitors, refer to the Create monitors for JumpCloud Directory Insights app.

Log types

This app uses Sumo Logic’s JumpCloud Directory Insights Source to collect the logs from the JumpCloud Directory Insights platform.

Sample log message

Event Log

[
    {
        "initiated_by": {
            "id": "64949312a2930fd2c93b2667",
            "type": "admin",
            "email": "soaklander@sumologic.com"
        },
        "geoip": {
            "country_code": "US",
            "timezone": "America/Los_Angeles",
            "latitude": 37.7797,
            "continent_code": "NA",
            "region_name": "California",
            "longitude": -122.4159,
            "region_code": "CA"
        },
        "resource": {
            "displayName": "Sumo Logic",
            "id": "64949312a2930fd2c93b2669",
            "type": "organization"
        },
        "changes": [
            {
                "field": "customer",
                "to": false
            },
            {
                "field": "displayName",
                "to": "Sumo Logic"
            },
            {
                "field": "features",
                "to": {
                    "systemInsights": {
                        "enableNewLinux": true,
                        "enableNewWindows": true,
                        "createdAt": "2023-06-22T18:29:38.966Z",
                        "enableNewDarwin": true,
                        "enabled": true,
                        "updatedAt": "2023-06-22T18:29:38.966Z"
                    },
                    "directoryInsightsPremium": {
                        "createdAt": "2023-06-22T18:29:38.967Z",
                        "enabled": false,
                        "updatedAt": "2023-06-22T18:29:38.967Z"
                    }
                }
            },
            {
                "field": "id",
                "to": "64949312a2930fd2c93b2669"
            },
            {
                "field": "logoUrl",
                "to": null
            },
            {
                "field": "maxSystemUsers",
                "to": 10
            },
            {
                "field": "settings.contactEmail",
                "to": "soaklander@sumologic.com"
            },
            {
                "field": "settings.contactName",
                "to": "Siri Oaklander"
            },
            {
                "field": "settings.deviceIdentificationEnabled",
                "to": false
            },
            {
                "field": "settings.disableGoogleLogin",
                "to": false
            },
            {
                "field": "settings.enableManagedUID",
                "to": false
            },
            {
                "field": "settings.enableUserPortalAgentInstall",
                "to": false
            },
            {
                "field": "settings.name",
                "to": "Sumo Logic"
            },
            {
                "field": "settings.newSystemUserStateDefaults",
                "to": {
                    "applicationImport": "STAGED",
                    "manualEntry": "STAGED",
                    "csvImport": "STAGED"
                }
            },
            {
                "field": "settings.passwordPolicy",
                "to": {
                    "minLength": 8,
                    "minChangePeriodInDays": 0,
                    "enableResetLockoutCounter": false,
                    "enablePasswordExpirationInDays": false,
                    "enableMaxHistory": false,
                    "enableDaysAfterExpirationToSelfRecover": true,
                    "enableMaxLoginAttempts": true,
                    "needsSymbolic": true,
                    "daysAfterExpirationToSelfRecover": -1,
                    "needsNumeric": true,
                    "needsUppercase": true,
                    "enableMinLength": true,
                    "enableRecoveryEmail": false,
                    "resetLockoutCounterMinutes": 30,
                    "allowUsernameSubstring": false,
                    "maxHistory": 3,
                    "maxLoginAttempts": 6,
                    "passwordExpirationInDays": 90,
                    "enableDaysBeforeExpirationToForceReset": false,
                    "enableMinChangePeriodInDays": false,
                    "needsLowercase": true,
                    "lockoutTimeInSeconds": 600,
                    "daysBeforeExpirationToForceReset": 10,
                    "effectiveDate": "2023-06-22T14:27:14.338Z",
                    "enableLockoutTimeInSeconds": true
                }
            },
            {
                "field": "settings.systemUsersCanEdit",
                "to": true
            },
            {
                "field": "settings.userPortal",
                "to": {
                    "idleSessionDurationMinutes": 60
                }
            }
        ],
        "useragent": {
            "os": "Mac OS X",
            "minor": "0",
            "os_minor": "15",
            "os_major": "10",
            "os_version": "10.15.7",
            "version": "112.0.0.0",
            "os_patch": "7",
            "patch": "0",
            "os_full": "Mac OS X 10.15.7",
            "major": "112",
            "name": "Chrome",
            "os_name": "Mac OS X",
            "device": "Mac"
        },
        "auth_method": "other",
        "event_type": "organization_create",
        "service": "directory",
        "organization": "64949312a2930fd2c93b2669",
        "@version": "1",
        "client_ip": "23.118.110.219",
        "id": "64949312a2930fd2c93b266e",
        "timestamp": "2023-06-22T18:29:38.985Z"
    }
]

Sample queries

Top 10 Services

_sourceCategory="Labs/JumpCloud"
| json "id", "timestamp", "service", "event_type", "client_ip", "success", "initiated_by.type", "auth_method", "useragent.os_full", "geoip.region_name", "resource.name" as id, event_time, service, event_type, ip, success, event_initiator, auth_method, device, region_name, resource_name nodrop

// global filters
| where service matches "{{service}}"
| where event_type matches "{{event_type}}"
| where region_name matches "{{region_name}}" OR isBlank(region_name)

| where !isBlank(service)
| count by id, service
| count as frequency by service
| sort by frequency, service
| limit 10

Collection configuration and app installation

Depending on the set up collection method, you can configure and install the app in three ways:

• Create a new collector and install the app. Create a new Sumo Logic Cloud-to-Cloud (C2C) source under a new Sumo Logic Collector and later install the app; Or
• Use an existing collector and install the app. Create a new Sumo Logic Cloud-to-Cloud (C2C) source under an existing Sumo Logic Collector and later install the app; Or
• Use existing source and install the app. Use your existing configured Sumo Logic Cloud-to-Cloud (C2C) source and install the app.

info

Use the Cloud-to-Cloud Integration for JumpCloud Directory Insights Source to create the source and use the same source category while installing the app. By following these steps, you can ensure that your JumpCloud Directory Insights app is properly integrated and configured to collect and analyze your JumpCloud Directory Insights data.

Create a new collector and install the app

To set up collection and install the app, do the following:

1. Select App Catalog.
2. In the 🔎 Search Apps field, run a search for your desired app, then select it.
3. Click Install App.
   note

   Sometimes this button says Add Integration.

4. In the Set Up Collection section of your respective app, select Create a new Collector.
   1. Collector Name. Enter a Name to display for the Source in the Sumo Logic web application. The description is optional.
   2. Timezone. Set the default time zone when it is not extracted from the log timestamp. Time zone settings on Sources override a Collector time zone setting.
   3. (Optional) Metadata. Click the +Add Metadata link to add custom log Metadata Fields. Define the fields you want to associate, each metadata field needs a name (key) and value.
      • A green circle with a check mark is shown when the field exists and is enabled in the Fields table schema.
      • An orange triangle with an exclamation point is shown when the field doesn't exist, or is disabled, in the Fields table schema. In this case, an option to automatically add or enable the nonexistent fields to the Fields table schema is provided. If a field is sent to Sumo that does not exist in the Fields schema or is disabled it is ignored, known as dropped.
   4. Click Next.
5. Configure the source as specified in the Info box above, ensuring all required fields are included.
6. In the Configure section of your respective app, complete the following fields.
   1. Key. Select either of these options for the data source.
      • Choose Source Category and select a source category from the list for Default Value.
      • Choose Custom, and enter a custom metadata field. Insert its value in Default Value.
7. Click Next. You will be redirected to the Preview & Done section.

Post-installation

Once your app is installed, it will appear in your Installed Apps folder, and dashboard panels will start to fill automatically.

Each panel slowly fills with data matching the time range query and received since the panel was created. Results will not immediately be available, but will update with full graphs and charts over time.

Use an existing collector and install the app

To setup source in the existing collector and install the app, do the following:

1. Select App Catalog.
2. In the 🔎 Search Apps field, run a search for your desired app, then select it.
3. Click Install App.
   note

   Sometimes this button says Add Integration.

4. In the Set Up Collection section of your respective app, select Use an existing Collector.
5. From the Select Collector dropdown, select the collector that you want to setup your source with and click Next.
6. Configure the source as specified in the Info box above, ensuring all required fields are included.
7. In the Configure section of your respective app, complete the following fields.
   1. Key. Select either of these options for the data source.
      • Choose Source Category and select a source category from the list for Default Value.
      • Choose Custom, and enter a custom metadata field. Insert its value in Default Value.
8. Click Next. You will be redirected to the Preview & Done section.

Post-installation

Once your app is installed, it will appear in your Installed Apps folder, and dashboard panels will start to fill automatically.

Each panel slowly fills with data matching the time range query and received since the panel was created. Results will not immediately be available, but will update with full graphs and charts over time.

Use an existing source and install the app

To skip collection and only install the app, do the following:

1. Select App Catalog.
2. In the 🔎 Search Apps field, run a search for your desired app, then select it.
3. Click Install App.
   note

   Sometimes this button says Add Integration.

4. In the Set Up Collection section of your respective app, select Skip this step and use existing source and click Next.
5. In the Configure section of your respective app, complete the following fields.
   1. Key. Select either of these options for the data source.
      • Choose Source Category and select a source category from the list for Default Value.
      • Choose Custom, and enter a custom metadata field. Insert its value in Default Value.
6. Click Next. You will be redirected to the Preview & Done section.

Post-installation

Once your app is installed, it will appear in your Installed Apps folder, and dashboard panels will start to fill automatically.

Each panel slowly fills with data matching the time range query and received since the panel was created. Results will not immediately be available, but will update with full graphs and charts over time.

Viewing the JumpCloud Directory Insights dashboards

All dashboards have a set of filters that you can apply to the entire dashboard. Use these filters to drill down and examine the data to a granular level.

• You can change the time range for a dashboard or panel by selecting a predefined interval from a drop-down list, choosing a recently used time range, or specifying custom dates and times. Learn more.
• You can use template variables to drill down and examine the data on a granular level. For more information, see Filtering Dashboards with Template Variables.
• Most Next-Gen apps allow you to provide the scope at the installation time and are comprised of a key (_sourceCategory by default) and a default value for this key. Based on your input, the app dashboards will be parameterized with a dashboard variable, allowing you to change the dataset queried by all panels. This eliminates the need to create multiple copies of the same dashboard with different queries.

Overview

The JumpCloud Directory Insights - Overview dashboard provides a comprehensive view of directory activity, including user authentications, administrative changes, and system modifications. It highlights authentication trends by tracking successful and failed logins over time, helping IT teams identify patterns. This dashboard also provides insights into user provisioning, de-provisioning, and group membership changes, offering visibility into directory structure updates. Additionally, it includes administrator actions such as password resets and policy modifications to monitor privileged activities.

Security Overview

The JumpCloud Directory Insights - Security Overview dashboard focuses on security-related events, emphasizing failed login attempts, account lockouts, and privilege escalations. It provides geographic insights into authentication activities, helping you to detect suspicious login locations. This dashboard also tracks high-risk events such as MFA failures and unauthorized access attempts to enhance security monitoring. By analyzing login behaviors and access trends, it helps security teams identify potential threats and enforce compliance policies.

Create monitors for the JumpCloud Directory Insights app

From your App Catalog:

1. From the Sumo Logic navigation, select App Catalog.
2. In the Search Apps field, search for and then select your app.
3. Make sure the app is installed.
4. Navigate to What's Included tab and scroll down to the Monitors section.
5. Click Create next to the pre-configured monitors. In the create monitors window, adjust the trigger conditions and notifications settings based on your requirements.
6. Scroll down to Monitor Details.
7. Under Location click on New Folder.
   note

   By default, monitor will be saved in the root folder. So to make the maintenance easier, create a new folder in the location of your choice.

8. Enter Folder Name. Folder Description is optional.
   tip

   Using app version in the folder name will be helpful to determine the versioning for future updates.

9. Click Create. Once the folder is created, click on Save.

JumpCloud Directory Insights monitors

Name	Description	Trigger Type (Critical / Warning / MissingData)	Alert Condition
JumpCloud Directory Insights - Alerts Created	This alert is triggered when potential security risks, configuration issues, or critical system events requiring investigation are identified.	Critical	Count > 3
JumpCloud Directory Insights - Disabled MFA	This alert is triggered when unauthorized flags or accidental removal of MFA are identified. This could expose accounts to compromise and immediate review is recommended to ensure compliance and security.	Critical	Count > 0
JumpCloud Directory Insights - Events from Embargoed Locations	This alert is triggered when logins or actions from embargoed locations are detected, suggesting potential unauthorized access. Investigate to confirm legitimacy or block malicious actors.	Critical	Count > 0
JumpCloud Directory Insights - Impossible Logins	This alert is triggered when the user account is compromised. For example, a user logging in from two distant locations consecutively. Immediate investigation is required to rule out credential theft.	Critical	Count > 0
JumpCloud Directory Insights - Unsuccessful Logins	This alert is triggered when credentials are misconfigured, or when brute-force attacks and credential stuffing are detected. Review source IPs and lock accounts if suspicious activity is confirmed.	Critical	Count > 1
JumpCloud Directory Insights - Unsuccessful SSOs	This alert is triggered by misconfigurations in identity providers or malicious attempts to bypass SSO. Check SSO logs to identify the cause or any threats.	Critical	Count > 1

Upgrade/Downgrade the JumpCloud Directory Insights app (Optional)

To update the app, do the following:

1. Select App Catalog.
2. In the Search Apps field, search for and then select your app.
   Optionally, you can identify apps that can be upgraded in the Upgrade available section.
3. To upgrade the app, select Upgrade from the Manage dropdown.
   1. If the upgrade does not have any configuration or property changes, you will be redirected to the Preview & Done section.
   2. If the upgrade has any configuration or property changes, you will be redirected to Setup Data page.
      1. In the Configure section of your respective app, complete the following fields.
         • Key. Select either of these options for the data source.
           • Choose Source Category and select a source category from the list for Default Value.
           • Choose Custom and enter a custom metadata field. Insert its value in Default Value.
      2. Click Next. You will be redirected to the Preview & Done section.

Post-update

Your upgraded app will be installed in the Installed Apps folder, and dashboard panels will start to fill automatically.

note

See our Release Notes changelog for new updates in the app.

To revert the app to a previous version, do the following:

1. Select App Catalog.
2. In the Search Apps field, search for and then select your app.
3. To version down the app, select Revert to < previous version of your app > from the Manage dropdown.

Uninstalling the JumpCloud Directory Insights app (Optional)

To uninstall the app, do the following:

1. Select App Catalog.
2. In the 🔎 Search Apps field, run a search for your desired app, then select it.
3. Click Uninstall.