Netskope WebTx

Netskope WebTx solution provides visibility and insights into web transactions, helping you to monitor, analyze, and secure web traffic. Integrating Netskope WebTx with Sumo Logic helps you to monitor and analyze web traffic through Netskope's security cloud services in real-time or over a specified period. By aggregating data on transactions, user behavior, operating systems, locations, and more, this app offers insights to detect security threats, manage traffic, optimize response times, and ensure compliance. With customizable dashboards and reports, it supports you in maintaining a strong security posture while using cloud applications and services.

info

This app includes built-in monitors. For details on creating custom monitors, refer to the Create monitors for Netskope WebTx app.

Log types

This app uses Sumo Logic’s Netskope WebTx Source to collect the web transaction logs from the Netskope platform.

Sample log message

Web Transaction Log

{
    "bytes": "1474",
    "c-ip": "192.168.1.6",
    "cs-bytes": "1136",
    "cs-content-type": "text/plain;charset=UTF-8",
    "cs-dns": "signaler-pa.clients6.google.com",
    "cs-host": "signaler-pa.clients6.google.com",
    "cs-method": "POST",
    "cs-referer": "https://www.ncl.com/",
    "cs-uri": "/events/1/64b95318bc?a=1103118551&sa=1&v=1.281.0&t=Unnamed Transaction&rst=376533671&ck=0&s=0&ref=https://www.ncl.com/cruises-to/new-york-cruises&ptid=0972ab0a5c351b07",
    "cs-uri-port": "443",
    "cs-uri-query": "a=1103118551&sa=1&v=1.281.0&t=Unnamed Transaction&rst=376533671&ck=0&s=0&ref=https://www.ncl.com/cruises-to/new-york-cruises&ptid=0972ab0a5c351b07",
    "cs-uri-scheme": "https",
    "cs-user-agent": "Mozilla/5.0 (Macintosh; Intel Mac OS X 10_15_7) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/133.0.0.0 Safari/537.36",
    "cs-username": "pal@sumo.net",
    "date": "2025-02-27",
    "s-ip": "162.247.243.29",
    "sc-bytes": "338",
    "sc-content-type": "image/gif",
    "sc-status": "403",
    "time": "09:47:53",
    "time-taken": "53",
    "x-c-browser": "Chrome",
    "x-c-browser-version": "133.0.0.0",
    "x-c-country": "US",
    "x-c-device": "Windows",
    "x-c-latitude": "40.632700",
    "x-c-location": "New York",
    "x-c-longitude": "-73.633300",
    "x-c-os": "Windows 11",
    "x-c-region": "Punjab",
    "x-c-zipcode": "10028",
    "x-category": "Consumer",
    "x-category-id": "49",
    "x-cs-access-method": "Client",
    "x-cs-app": "GitHub Copilot",
    "x-cs-page-id": "0",
    "x-cs-session-id": "6223366443364137208",
    "x-cs-site": "nr-data",
    "x-cs-sni": "bam.nr-data.net",
    "x-cs-timestamp": "1740642036",
    "x-cs-traffic-type": "CloudApp",
    "x-cs-userip": "192.168.1.6",
    "x-other-category": "Travel, Content Server, Grouping of ALL Categories for DLP, PVF-IPXA-603-Allowed-Cat",
    "x-other-category-id": "572, 547, 10010, 10075",
    "x-request-id": "3049686222030447872",
    "x-s-country": "US",
    "x-s-latitude": "38.894000",
    "x-s-location": "San Francisco",
    "x-s-longitude": "-77.036500",
    "x-s-region": "California",
    "x-s-zipcode": "N/A",
    "x-transaction-id": "5662552034615210073",
    "x-type": "http_transaction"
}

Sample queries

Total Transactions

_sourceCategory="Labs/NetskopeWebTx"
| json "sc-bytes","cs-bytes", "cs-uri", "x-c-country","x-s-country", "x-cs-app", "cs-content-type", "x-cs-traffic-type", "sc-status", "cs-method", "cs-dns", "cs-host", "x-s-longitude", "x-s-latitude", "x-category-id", "x-category", "x-c-latitude", "x-c-longitude", "x-c-region", "x-cs-access-method", "x-c-device", "x-type", "x-c-os", "time-taken", "x-transaction-id","cs-username" as sc_bytes,cs_bytes, cs_uri, x_c_country,x_s_country, x_cs_app, cs_content_type, x_cs_traffic_type, sc_status, cs_method, cs_dns, cs_host, x_s_longitude, x_s_latitude, x_category_id, x_category, x_c_latitude, x_c_longitude, x_c_region, x_cs_access_method, x_c_device, x_type, x_c_os, time_taken, x_transaction_id, cs_username nodrop

///global filters
| where isNull(x_category) or x_category matches "{{x_category}}"
| where isNull(x_cs_app) or x_cs_app matches "{{x_cs_app}}"
| where isNull(cs_content_type) or cs_content_type matches "{{cs_content_type}}"
| where isNull(x_cs_traffic_type) or x_cs_traffic_type matches "{{x_cs_traffic_type}}"
| where isNull(sc_status) or sc_status matches "{{sc_status}}"
| where isNull(cs_method) or cs_method matches "{{cs_method}}"
| where isNull(cs_dns) or cs_dns matches "{{cs_dns}}"
| where isNull(x_c_os) or x_c_os matches "{{x_c_os}}"
| where isNull(x_type) or x_type matches "{{x_type}}"
| where isNull(cs_username) or cs_username matches "{{cs_username}}"

// panel specific
| count by x_transaction_id
| count

Collection configuration and app installation

Depending on the set up collection method, you can configure and install the app in three ways:

• Create a new collector and install the app. Create a new Sumo Logic Cloud-to-Cloud (C2C) source under a new Sumo Logic Collector and later install the app, or
• Use an existing collector and install the app. Create a new Sumo Logic Cloud-to-Cloud (C2C) source under an existing Sumo Logic Collector and later install the app, or
• Use existing source and install the app. Use your existing configured Sumo Logic Cloud-to-Cloud (C2C) source and install the app.

info

Use the Cloud-to-Cloud Integration for Netskope WebTx to create the source and use the same source category while installing the app. By following these steps, you can ensure that your Netskope WebTx app is properly integrated and configured to collect and analyze your Netskope WebTx data.

Create a new collector and install the app

To set up collection and install the app, do the following:

1. Select App Catalog.
2. In the 🔎 Search Apps field, run a search for your desired app, then select it.
3. Click Install App.
   note

   Sometimes this button says Add Integration.

4. In the Set Up Collection section of your respective app, select Create a new Collector.
   1. Collector Name. Enter a Name to display for the Source in the Sumo Logic web application. The description is optional.
   2. Timezone. Set the default time zone when it is not extracted from the log timestamp. Time zone settings on Sources override a Collector time zone setting.
   3. (Optional) Metadata. Click the +Add Metadata link to add custom log Metadata Fields. Define the fields you want to associate, each metadata field needs a name (key) and value.
      • A green circle with a check mark is shown when the field exists and is enabled in the Fields table schema.
      • An orange triangle with an exclamation point is shown when the field doesn't exist, or is disabled, in the Fields table schema. In this case, an option to automatically add or enable the nonexistent fields to the Fields table schema is provided. If a field is sent to Sumo that does not exist in the Fields schema or is disabled it is ignored, known as dropped.
   4. Click Next.
5. Configure the source as specified in the Info box above, ensuring all required fields are included.
6. In the Configure section of your respective app, complete the following fields.
   1. Key. Select either of these options for the data source.
      • Choose Source Category and select a source category from the list for Default Value.
      • Choose Custom, and enter a custom metadata field. Insert its value in Default Value.
7. Click Next. You will be redirected to the Preview & Done section.

Post-installation

Once your app is installed, it will appear in your Installed Apps folder, and dashboard panels will start to fill automatically.

Each panel slowly fills with data matching the time range query and received since the panel was created. Results will not immediately be available, but will update with full graphs and charts over time.

Use an existing collector and install the app

To setup source in the existing collector and install the app, do the following:

1. Select App Catalog.
2. In the 🔎 Search Apps field, run a search for your desired app, then select it.
3. Click Install App.
   note

   Sometimes this button says Add Integration.

4. In the Set Up Collection section of your respective app, select Use an existing Collector.
5. From the Select Collector dropdown, select the collector that you want to setup your source with and click Next.
6. Configure the source as specified in the Info box above, ensuring all required fields are included.
7. In the Configure section of your respective app, complete the following fields.
   1. Key. Select either of these options for the data source.
      • Choose Source Category and select a source category from the list for Default Value.
      • Choose Custom, and enter a custom metadata field. Insert its value in Default Value.
8. Click Next. You will be redirected to the Preview & Done section.

Post-installation

Once your app is installed, it will appear in your Installed Apps folder, and dashboard panels will start to fill automatically.

Each panel slowly fills with data matching the time range query and received since the panel was created. Results will not immediately be available, but will update with full graphs and charts over time.

Use an existing source and install the app

To skip collection and only install the app, do the following:

1. Select App Catalog.
2. In the 🔎 Search Apps field, run a search for your desired app, then select it.
3. Click Install App.
   note

   Sometimes this button says Add Integration.

4. In the Set Up Collection section of your respective app, select Skip this step and use existing source and click Next.
5. In the Configure section of your respective app, complete the following fields.
   1. Key. Select either of these options for the data source.
      • Choose Source Category and select a source category from the list for Default Value.
      • Choose Custom, and enter a custom metadata field. Insert its value in Default Value.
6. Click Next. You will be redirected to the Preview & Done section.

Post-installation

Once your app is installed, it will appear in your Installed Apps folder, and dashboard panels will start to fill automatically.

Each panel slowly fills with data matching the time range query and received since the panel was created. Results will not immediately be available, but will update with full graphs and charts over time.

Viewing the Netskope WebTx dashboards​​

All dashboards have a set of filters that you can apply to the entire dashboard. Use these filters to drill down and examine the data to a granular level.

• You can change the time range for a dashboard or panel by selecting a predefined interval from a drop-down list, choosing a recently used time range, or specifying custom dates and times. Learn more.
• You can use template variables to drill down and examine the data on a granular level. For more information, see Filtering Dashboards with Template Variables.
• Most Next-Gen apps allow you to provide the scope at the installation time and are comprised of a key (_sourceCategory by default) and a default value for this key. Based on your input, the app dashboards will be parameterized with a dashboard variable, allowing you to change the dataset queried by all panels. This eliminates the need to create multiple copies of the same dashboard with different queries.

Overview

The Netskope WebTx - Overview dashboard provides insights into web transaction data, helping you monitor, analyze, and secure your web traffic. It includes key metrics like total web transactions, average transaction time, and network performance. The dashboard highlights the most active users, breaks down transactions by operating system, and shows regional patterns through geographic distributions. It also categorizes transactions by log type and status, monitors top domains and hosts, and tracks popular transaction methods. With recent transaction data, the dashboard is a valuable tool for both operational management and strategic planning.

Security Overview

The Netskope WebTx - Security Overview dashboard provides a strategic view of web transaction security for network administrators and security teams. It aggregates key security metrics to identify high-risk activities, such as transactions with embargoed locations, unauthorized access attempts, and unusual request latency. The dashboard also monitors access patterns to cloud storage from risky countries, potential data exfiltration, and trends in data uploads and downloads, helping safeguard against data breaches and improve compliance and security strategies.

Create monitors for the Netskope WebTx app

From your App Catalog:

1. From the Sumo Logic navigation, select App Catalog.
2. In the Search Apps field, search for and then select your app.
3. Make sure the app is installed.
4. Navigate to What's Included tab and scroll down to the Monitors section.
5. Click Create next to the pre-configured monitors. In the create monitors window, adjust the trigger conditions and notifications settings based on your requirements.
6. Scroll down to Monitor Details.
7. Under Location click on New Folder.
   note

   By default, monitor will be saved in the root folder. So to make the maintenance easier, create a new folder in the location of your choice.

8. Enter Folder Name. Folder Description is optional.
   tip

   Using app version in the folder name will be helpful to determine the versioning for future updates.

9. Click Create. Once the folder is created, click on Save.

Netskope WebTx alerts

Name	Description	Trigger Type (Critical / Warning / MissingData)	Alert Condition
Netskope WebTx - Embargoed Geo Locations of Clients Performing Web Transactions	This alert is triggered when data access is detected from client IP addresses located in embargoed or sanctioned regions. This alert ensures compliance with regulations and corporate policies.	Critical	Count > 1
Netskope WebTx - Embargoed Geo Locations of Servers of Web Transactions	This alert is triggered when data access is detected from the server IP addresses located in embargoed or sanctioned regions. This alert ensures compliance with regulations and corporate policies.	Critical	Count > 1
Netskope WebTx - Large Data Download Events	This alert is triggered when abnormally large transactions are downloaded, helping detect potential data exfiltration or abuse of cloud storage services.	Critical	Count > 1
Netskope WebTx - Latency in Web Requests	This alert is triggered when unusual high latency on the response times (time-taken) of web requests is detected. This indicates server overload, network problems, or a DDoS attack.	Critical	Count > 1
Netskope WebTx - Suspicious Login from Unusual Location	This alert is triggered when unauthorized user access or account compromise are detected. Logins from geographic locations that deviate from the usual user patterns are flagged.	Critical	Count > 1
Netskope WebTx - Unauthorized Access Attempts	This alert is triggered when failed login attempts or resource access are detected. This highlights potential breaches using status codes like "401 Unauthorized" and unusual frequent attempts from a single IP.	Critical	Count > 2

Upgrading/Downgrading the Netskope WebTx app (Optional)

To update the app, do the following:

1. Select App Catalog.
2. In the Search Apps field, search for and then select your app.
   Optionally, you can identify apps that can be upgraded in the Upgrade available section.
3. To upgrade the app, select Upgrade from the Manage dropdown.
   1. If the upgrade does not have any configuration or property changes, you will be redirected to the Preview & Done section.
   2. If the upgrade has any configuration or property changes, you will be redirected to Setup Data page.
      1. In the Configure section of your respective app, complete the following fields.
         • Key. Select either of these options for the data source.
           • Choose Source Category and select a source category from the list for Default Value.
           • Choose Custom and enter a custom metadata field. Insert its value in Default Value.
      2. Click Next. You will be redirected to the Preview & Done section.

Post-update

Your upgraded app will be installed in the Installed Apps folder, and dashboard panels will start to fill automatically.

note

See our Release Notes changelog for new updates in the app.

To revert the app to a previous version, do the following:

1. Select App Catalog.
2. In the Search Apps field, search for and then select your app.
3. To version down the app, select Revert to < previous version of your app > from the Manage dropdown.

Uninstalling the Netskope WebTx app (Optional)

To uninstall the app, do the following:

1. Select App Catalog.
2. In the 🔎 Search Apps field, run a search for your desired app, then select it.
3. Click Uninstall.