VMware Workspace ONE
The Sumo Logic app for VMware Workspace ONE helps security analysts in monitoring device compliance, encryption, and overall security status. It provides dashboards that display non-compliant or compromised devices, along with data encryption deficiencies. Additionally, geolocation panels track device locations and identify instances of roaming in restricted areas.
The app includes out-of-the-box alerts that notify analysts about critical security issues, such as compromised devices, non-compliance, and unauthorized roaming. These features enable analysts to identify and address risks, enforce security policies, and maintain a secure ecosystem for enterprise devices.
This app includes built-in monitors. For details on creating custom monitors, refer to the Create monitors for VMware Workspace ONE app.
Log types​
This app uses Sumo Logic’s VMware Workspace ONE Source to collect audit logs from the VMware Workspace ONE platform.
Sample log message​
Audit Log
{
"AcLineStatus": 1,
"AssetNumber": "827BE1C5AEC05C378C61C44103E9D3FCB2EC354D",
"AvailableDeviceCapacity": 1,
"AvailablePhysicalMemory": 4,
"BatteryLevel": "abcd",
"ComplianceStatus": "NonCompliant",
"ComplianceSummary": {
"DeviceCompliance": [
{
"ActionTaken": [
{
"ActionType": 0
}
],
"CompliantStatus": true,
"Id": {
"Value": 1
},
"LastComplianceCheck": "2025-01-15T03:15:26.8528889+01:00",
"NextComplianceCheck": "2025-01-15T03:01:26.8528889+01:00",
"PolicyDetail": "compliance policy for device compromised status including application list contains rule",
"PolicyName": "application list compliance policy",
"Uuid": "2851e9e5-2084-433c-a741-dae0856295ff"
}
]
},
"CompromisedStatus": true,
"DataEncryptionYN": "N",
"DataProtectionStatus": 5,
"DepTokenSource": 0,
"DeviceCapacity": 1,
"DeviceCellularNetworkInfo": [
{
"CardId": "Text value",
"CarrierName": "Text value",
"DeviceMCC": {
},
"IsRoaming": true,
"PhoneNumber": "Text value"
}
],
"DeviceFriendlyName": "users iPhone iOS 10.3.2 ",
"DeviceMCC": {
"CurrentMCC": "Text value",
"SIMMCC": "Text value"
},
"DeviceManufacturerId": 1,
"DeviceNetworkInfo": [
{
"ConnectionType": "Text value",
"IPAddress": "221.192.199.49",
"MACAddress": "Text value",
"Name": "Text value",
"Vendor": "Text value"
}
],
"DeviceReportedName": "5CD6473R77 - Demo HP Chromebook",
"EasId": "6Q93UFOQ7H0K39JPMFPTEMJQ3K",
"EnrolledViaDEP": true,
"EnrollmentStatus": "Enrolled",
"EnrollmentUserUuid": "00000000-0000-0000-0000-000000000000",
"HostName": "zs-MacBook-Air",
"Id": {
"Value": 0
},
"Imei": "356766060039613",
"IsActivationLockEnabled": true,
"IsCloudBackupEnabled": true,
"IsDeviceDNDEnabled": true,
"IsDeviceLocatorEnabled": true,
"IsNetworkTethered": true,
"IsRemoteManagementEnabled": "abcd",
"IsRoaming": true,
"IsSecurityPatchUpdate": true,
"IsSupervised": true,
"LastBluetoothSampleTime": "2022-06-03T03:01:26.8528889+01:00",
"LastComplianceCheckOn": "2022-06-03T03:01:26.8528889+01:00",
"LastCompromisedCheckOn": "2022-06-03T03:01:26.8528889+01:00",
"LastEnrolledOn": "2022-06-03T03:01:26.8528889+01:00",
"LastNetworkLANSampleTime": "2022-06-03T03:01:26.8528889+01:00",
"LastSeen": "2022-06-03T03:01:26.8528889+01:00",
"LastSystemSampleTime": "2022-06-03T03:01:26.8528889+01:00",
"LocalHostName": "zs-MacBook-Air.mshome.net",
"LocationGroupId": {
"Name": "Text value",
"Uuid": "6d82a40e-dcc1-46de-9fc2-33c9ad2f8797"
},
"LocationGroupName": "locationgroup1",
"MacAddress": "485A3F880798",
"ManagedBy": 0,
"Model": "iPhone",
"ModelId": {
},
"OEMInfo": "Samsung",
"OSBuildVersion": "17G65",
"OperatingSystem": "10.3.2",
"Ownership": "C",
"PhoneNumber": "+14045550100",
"Platform": "Apple",
"PlatformId": {
},
"ProcessorArchitecture": 5,
"SecurityPatchDate": "2022-06-03T03:01:26.8629122+01:00",
"SerialNumber": "R51G844T90R",
"SystemIntegrityProtectionEnabled": true,
"SystemUpdateReceivedTime": "2022-06-03T03:01:26.8629122+01:00",
"TotalPhysicalMemory": 3,
"Udid": "827BE1C5AEC05C378C61C44103E9D3FCB2EC354D",
"UserApprovedEnrollment": true,
"UserEmailAddress": "user1@vmware.com",
"UserId": {
},
"UserName": "user1",
"Uuid": "8a2ca18c-8b1c-4783-bc18-2ccb61110e4f",
"VirtualMemory": 2,
"WifiSsid": "guest"
}
Sample queries​
_sourcecategory = "VMWare"
| json "Ownership", "UserEmailAddress", "IsDeviceDNDEnabled", "LocationGroupName", "Imei", "SystemIntegrityProtectionEnabled", "DeviceFriendlyName", "ProcessorArchitecture", "IsRoaming", "ComplianceStatus", "UserName", "LastComplianceCheckOn", "IsDeviceLocatorEnabled", "HostName", "IsCloudBackupEnabled", "LastEnrolledOn", "DeviceReportedName", "SerialNumber", "IsActivationLockEnabled", "CompromisedStatus", "OperatingSystem", "Model", "DataProtectionStatus", "SecurityPatchDate", "LocalHostName", "IsSupervised", "Platform", "LocationGroupId.Name", "OSBuildVersion", "TotalPhysicalMemory", "OEMInfo", "LastCompromisedCheckOn", "UserId.Uuid", "UserId.Name", "EnrollmentStatus", "DataEncryptionYN" as ownership,user_email, is_dnd_enabled, location_group_name, imei, is_system_protection_enabled, device_name, architecture, is_roaming, compliance_status, user_name, last_compliance_checked_on, is_device_location_enabled, hostname, is_cloud_backup_enabled, last_enrolled_on, device_reported_name, serial_number, is_activation_lock_enabled, compromised_status, os, model, data_protection_status, security_patch_date, local_hostname, is_supervised, platform, location_groupid_name, os_build_version, total_physical_mem, oem_info, last_compromised_checked_on, uuid, user_name1, entrollment_status, data_encryption nodrop
| json "DeviceNetworkInfo[0].IPAddress" as ip nodrop
Collection configuration and app installation​
Depending on the set up collection method, you can configure and install the app in three ways:
- Create a new collector and install the app. Create a new Sumo Logic Cloud-to-Cloud (C2C) source under a new Sumo Logic Collector and later install the app; Or
- Use an existing collector and install the app. Create a new Sumo Logic Cloud-to-Cloud (C2C) source under an existing Sumo Logic Collector and later install the app; Or
- Use existing source and install the app. Use your existing configured Sumo Logic Cloud-to-Cloud (C2C) source and install the app.
Use the Cloud-to-Cloud Integration for VMware Workspace ONE Source to create the source and use the same source category while installing the app. By following these steps, you can ensure that your VMware Workspace ONE app is properly integrated and configured to collect and analyze your VMware Workspace ONE data.
Create a new collector and install the app​
To set up collection and install the app, do the following:
- Select App Catalog.
- In the 🔎 Search Apps field, run a search for your desired app, then select it.
- Click Install App.
note
Sometimes this button says Add Integration.
- In the Set Up Collection section of your respective app, select Create a new Collector.
- Collector Name. Enter a Name to display for the Source in the Sumo Logic web application. The description is optional.
- Timezone. Set the default time zone when it is not extracted from the log timestamp. Time zone settings on Sources override a Collector time zone setting.
- (Optional) Metadata. Click the +Add Metadata link to add custom log Metadata Fields. Define the fields you want to associate, each metadata field needs a name (key) and value.
- A green circle with a check mark is shown when the field exists and is enabled in the Fields table schema.
- An orange triangle with an exclamation point is shown when the field doesn't exist, or is disabled, in the Fields table schema. In this case, an option to automatically add or enable the nonexistent fields to the Fields table schema is provided. If a field is sent to Sumo that does not exist in the Fields schema or is disabled it is ignored, known as dropped.
- Click Next.
- Use the new Cloud-to-Cloud Integration to configure the source.
- In the Configure section of your respective app, complete the following fields.
- Key. Select either of these options for the data source.
- Choose Source Category and select a source category from the list for Default Value.
- Choose Custom, and enter a custom metadata field. Insert its value in Default Value.
- Key. Select either of these options for the data source.
- Click Next. You will be redirected to the Preview & Done section.
Post-installation
Once your app is installed, it will appear in your Installed Apps folder, and dashboard panels will start to fill automatically.
Each panel slowly fills with data matching the time range query and received since the panel was created. Results will not immediately be available, but will update with full graphs and charts over time.
Use an existing collector and install the app​
To setup source in the existing collector and install the app, do the following:
- Select App Catalog.
- In the 🔎 Search Apps field, run a search for your desired app, then select it.
- Click Install App.
note
Sometimes this button says Add Integration.
- In the Set Up Collection section of your respective app, select Use an existing Collector.
- From the Select Collector dropdown, select the collector that you want to setup your source with and click Next.
- Use the new Cloud-to-Cloud Integration to configure the source.
- In the Configure section of your respective app, complete the following fields.
- Key. Select either of these options for the data source.
- Choose Source Category and select a source category from the list for Default Value.
- Choose Custom, and enter a custom metadata field. Insert its value in Default Value.
- Key. Select either of these options for the data source.
- Click Next. You will be redirected to the Preview & Done section.
Post-installation
Once your app is installed, it will appear in your Installed Apps folder, and dashboard panels will start to fill automatically.
Each panel slowly fills with data matching the time range query and received since the panel was created. Results will not immediately be available, but will update with full graphs and charts over time.
Use an existing source and install the app​
To skip collection and only install the app, do the following:
- Select App Catalog.
- In the 🔎 Search Apps field, run a search for your desired app, then select it.
- Click Install App.
note
Sometimes this button says Add Integration.
- In the Set Up Collection section of your respective app, select Skip this step and use existing source and click Next.
- In the Configure section of your respective app, complete the following fields.
- Key. Select either of these options for the data source.
- Choose Source Category and select a source category from the list for Default Value.
- Choose Custom, and enter a custom metadata field. Insert its value in Default Value.
- Key. Select either of these options for the data source.
- Click Next. You will be redirected to the Preview & Done section.
Post-installation
Once your app is installed, it will appear in your Installed Apps folder, and dashboard panels will start to fill automatically.
Each panel slowly fills with data matching the time range query and received since the panel was created. Results will not immediately be available, but will update with full graphs and charts over time.
Viewing the VMware Workspace ONE dashboards​​​
All dashboards have a set of filters that you can apply to the entire dashboard. Use these filters to drill down and examine the data to a granular level.
- You can change the time range for a dashboard or panel by selecting a predefined interval from a drop-down list, choosing a recently used time range, or specifying custom dates and times. Learn more.
- You can use template variables to drill down and examine the data on a granular level. For more information, see Filtering Dashboards with Template Variables.
- Most Next-Gen apps allow you to provide the scope at the installation time and are comprised of a key (
_sourceCategory
by default) and a default value for this key. Based on your input, the app dashboards will be parameterized with a dashboard variable, allowing you to change the dataset queried by all panels. This eliminates the need to create multiple copies of the same dashboard with different queries.
Overview​
The VMware Workspace ONE - Overview dashboard provides valuable insights into various security and compliance aspects. It displays the device information that has compromised statuses, gaps in data encryption, and device compliance. This dashboard provides insights into non-compliant devices and users, compromised devices and users, and non-data encrypted devices and users. Additionally, the geolocation panels provide a clear view of device locations and reveal any instances of roaming in restricted regions.
Create monitors for the VMware Workspace ONE app​
From your App Catalog:
- From the Sumo Logic navigation, select App Catalog.
- In the Search Apps field, search for and then select your app.
- Make sure the app is installed.
- Navigate to What's Included tab and scroll down to the Monitors section.
- Click Create next to the pre-configured monitors. In the create monitors window, adjust the trigger conditions and notifications settings based on your requirements.
- Scroll down to Monitor Details.
- Under Location click on New Folder.
note
By default, monitor will be saved in the root folder. So to make the maintenance easier, create a new folder in the location of your choice.
- Enter Folder Name. Folder Description is optional.
tip
Using app version in the folder name will be helpful to determine the versioning for future updates.
- Click Create. Once the folder is created, click on Save.
VMware Workspace ONE monitors​
The VMware Workspace ONE monitors act as a security tool that focuses on tracking critical operations and identifying unusual activities within the VMware Workspace ONE platform. These notifications provide real-time insights into significant events, enabling security personnel to quickly respond to any deviations or breaches.
Name | Description | Trigger Type (Critical / Warning / MissingData) | Alert Condition |
---|---|---|---|
Compromised Devices | This alert is triggered when any devices marked as compromised in Workspace ONE are identified. It monitors the compromised_status field to initiate actions when devices are flagged, allowing analysts to promptly secure affected devices. | Critical | Count > 0 |
Non-Compliance Devices | This alert is triggered when devices do not meet compliance standards as indicated by the compliance_status field. It ensures that devices adhere to organizational policies and regulatory requirements. | Critical | Count > 0 |
Roaming Devices from Embargoed Countries | This alert is triggered when devices are identified roaming in restricted or embargoed regions. It helps mitigate risks linked to unauthorized device movement in high-risk areas. | Critical | Count > 0 |
Upgrading/Downgrading the VMware Workspace ONE app (Optional)​
To update the app, do the following:
- Select App Catalog.
- In the Search Apps field, search for and then select your app.
Optionally, you can identify apps that can be upgraded in the Upgrade available section. - To upgrade the app, select Upgrade from the Manage dropdown.
- If the upgrade does not have any configuration or property changes, you will be redirected to the Preview & Done section.
- If the upgrade has any configuration or property changes, you will be redirected to Setup Data page.
- In the Configure section of your respective app, complete the following fields.
- Key. Select either of these options for the data source.
- Choose Source Category and select a source category from the list for Default Value.
- Choose Custom and enter a custom metadata field. Insert its value in Default Value.
- Key. Select either of these options for the data source.
- Click Next. You will be redirected to the Preview & Done section.
- In the Configure section of your respective app, complete the following fields.
Post-update
Your upgraded app will be installed in the Installed Apps folder, and dashboard panels will start to fill automatically.
See our Release Notes changelog for new updates in the app.
To revert the app to a previous version, do the following:
- Select App Catalog.
- In the Search Apps field, search for and then select your app.
- To version down the app, select Revert to < previous version of your app > from the Manage dropdown.
Uninstalling the VMware Workspace ONE app (Optional)​
To uninstall the app, do the following:
- Select App Catalog.
- In the 🔎 Search Apps field, run a search for your desired app, then select it.
- Click Uninstall.