Sumo Logic Flex Accounts
Sumo Logic provides flexible account types within its Flex packaging for any size organization with a credit-based capacity measurement. A credit is a unit of measure that tracks use, whether data ingested (GB), storage, or metrics, throughout a contract period. Credits can be used as needed for your desired purpose. This allows you to carefully manage your account.
This page provides information on the Flex Credits account types you can choose, and then explains how to monitor and manage your account.
Account types
You can select from Free, Trial, or Enterprise Suite Flex accounts.
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Free accounts give you access to most Sumo Logic features, with a credit allocation of 1.25 credits a day. Credits can be used for logs, metrics, and traces, in any combination that meets your needs. The retention period for logs is 7 days. Free accounts allow three users.
noteData Management is not available for Free accounts (Trial and paid accounts only).
Classic UI. To access the Data Management page, in the main Sumo Logic menu select Administration > Account > Data Management.
New UI. To access the Data Management page, in the top menu select Administration, and then under Account select Data Management. You can also click the Go To... menu at the top of the screen and select Data Management.
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Trial accounts allow you to try all of Sumo Logic's advanced features to understand how Sumo Logic will fit within your organization before you buy. It includes a credit allocation to support a daily data volume limit of 1 GB per day providing approximately 500GB of search data volume daily or 15TB of search volume, 20 users, and 30 days of data retention. If you use up the credits allocated for the trial period before the period ends, Sumo Logic’s standard throttling mechanism will be applied to your log ingest. For information on Trial account features, see Cloud Flex Legacy accounts.
noteTrials are limited to 30 days. If you need to extend your trial period, contact our sales team to inquire about a Proof of Concept (PoC).
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Enterprise Suite Flex accounts are optimized to address the most advanced data insight challenges. Enterprise Suite accounts include all of Sumo Logic’s industry-leading capabilities.
noteIngest Budgets are only available for Enterprise Suite Flex accounts. Ingest budgets control the capacity of daily log ingestion volume sent to Sumo Logic from collectors. For tips on how to monitor and limit the data you're sending to Sumo Logic, see Log Ingestion.
Features by subscription type
The following table provides a summary list of key features by Flex package accounts. For Free and Trial account details, see the details for Cloud Flex Legacy accounts.
Feature | Free | Trial | Enterprise Suite Flex |
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Application Observability | |||
Cloud Log Management | |||
Multi-Cloud Observability (AWS, Azure GCP) | |||
Kubernetes Observability | |||
APM and Distributed Tracing | |||
Advanced Span Analytics | |||
Service Maps | |||
Real User Monitoring (RUM) | |||
Automated Log-level Detection | |||
Reliability Management (SLIs/SLOs) | |||
Metrics-based SLOs | |||
Scheduled Alert Muting | |||
Metrics Predict Operators | |||
OTel Data Onboarding | |||
Automated Playbooks | |||
OTel for K8s Logs and Events | |||
Cloud Infrastructure Security | |||
Anomaly Detection | |||
Entity Normalization | |||
Risk Assessment | |||
Automated Remediation | |||
Cloud Security Posture Monitoring | |||
AWS CloudTrail and Amazon Guard Duty Threat Benchmarking | |||
Cloud SIEM | Activation required* | ||
Insight Rules Engine (including 900+ out-of-the-box rules) | |||
Entity Timeline | |||
Entity Relationship Graph | |||
Insight Global Confidence Scores | |||
Automation Service (playbooks for Insight enrichment, notifications, and containment actions) | |||
MITRE ATT&CK Coverage Explorer | |||
Insight Trainer | |||
Cloud SOAR | Activation required* | ||
Playbooks (including complete Sumo Logic playbook catalog) | |||
Progressive Automation | |||
Case Manager | |||
Supervised Active Intelligence | |||
War Room | |||
AI-driven Alerting | |||
Alert Response | |||
Alerting Integrations (Slack, PagerDuty, ServiceNow, etc.) | |||
Anomaly Rules | |||
Compliance and Audit Logging | |||
CrowdStrike Threat Intelligence | |||
Customizable Dashboards | |||
Enterprise Audit and Logging Dashboards | |||
Geo IP Lookups | |||
Global Intelligence Service apps | |||
Historical and Live Streaming Dashboards | |||
Ingest Budgets | |||
Live Tail for Streaming Logs | |||
Log Search API | |||
Log Search and Visualizations | |||
LogReduce©, LogCompare, and LogExplain | |||
Lookup Tables | |||
Management APIs | |||
PCI Compliance Apps and Dashboards for Audit Readiness | |||
Predictive Analytics and Outlier Detection | |||
Root Cause Explorer | |||
Single sign-on (SSO) with SAML | |||
Software Development Optimization | |||
Sumo Logic Apps |
* Contact your account manager to customize your account to meet your organization's needs.
Account Page
The Account Overview tab of the Account page displays information about your Sumo Logic organization, account type, contract and billing periods, number of credits you've used, as well as live dashboards and real time alerts. The account owner can reassign the Account Owner role from this page.
Classic UI. To access the Account Overview tab, in the main Sumo Logic menu select Administration > Account > Account Overview.
New UI. To access the Account Overview tab, in the top menu select Administration, and then under Account select Account Overview. You can also click the Go To... menu at the top of the screen and select Account Overview.
To view the Account Overview tab, you must have a role that grants you the View Account Overview capability.
The Account page provides an at-a-glance view of your account information in the following panels.
Top left panel
- Organization. Displays the name of your Sumo Logic organization, and its hexadecimal organization ID number. This helps Sumo identify your account.
- Plan Type. Displays your account type for your Sumo Logic subscription such as Trial or Enterprise Suite Flex.
- Contract Period. Displays the start and end dates of your contract period.
- Live Dashboard Panels and Real Time Alerts Count. A count of all real-time activity in your account.
Total Credit Usage
- Credits Used. Displays the number of credits used and the percentage used since the beginning of your current contract.
- Credits remaining. Displays number of credits remaining as well as the percentage of credits used since the beginning of your current contract.
- Total Credits Usage Breakdown. Displays the total consumed contract credits and promotional credits of your current contract.
Usage Forecast
The usage forecast gives you an opportunity to see the potential end of the current credits and an estimate on when those credits will end.
- Upgrade Plan. Link to the upgrade account page, where you can message your request for an account upgrade to your account manager.
- Forecasted use. Predicts your credit usage by end of the contract period.
- Credits exhaust. The predicted number of days and the exact date when we estimate your current credits will be exhausted.
- Dynamic forecast. You can now see predicted credit usage based on the past trends for 7, 30, or 90 days that can be selected from the dropdown.
Usage Details by Category
- Usage Details. Shows graphs that represent detail usage of Sumo Credits by ingest, storage, or any type of data service utilized from the start of the contract period.
- Usage Categories. Table displaying the credits used, % of credits used, and units by usage categories, ingest type and promotional credits usage.
- Usage % Change. Indicates the difference in credit usage for a selected usage category over time. For example, if you choose the date from Jan 1 to Jan 7, it will show the usage difference between Dec 25 to Dec 31 and Jan 1 to Jan 7 for each usage category.