This guide has information about how to create and manage Sumo Logic Users. In Sumo Logic, an administrator controls access to capabilities and data by assigning capabilities and search filters to roles, and then assigning user to roles. For more information see Role-Based Access Control.
To manage users and roles, you must have the administrator role or your role must have been assigned the manage users and roles capability.
In Sumo Logic, you'll find pages for managing users at Administration > Users and Roles > Users.
In this section, we'll introduce the following concepts:
📄️ Create and Edit Users
Create, edit, and view user accounts.
📄️ Change a User's Email Address
As a Sumo Logic Administrator, you can change a user’s email address.
📄️ What to Do if Your Account is Locked
Administrators can unlock a user's account, though they are not required to do so. Your account will be unlocked once the lockout period has passed.
📄️ Reset a User's Password
As an Admin, you can reset another user's password.
📄️ Unlocking User Accounts
When a user is locked out of their account, an admin may manually unlock the account before the configured lockout period has expired.
📄️ Deactivate or Activate a User
Deactivate a user to make the user inactive without removing the user account, or reactivate a previously deactivated user.
📄️ Delete a User
Deleting a user permanently removes the user and certain content types.
📄️ Offboard a User
Steps to take when removing a user from your organization's Sumo Logic account.
📄️ Multi-Account Access
Multi-account Access allows you to log into multiple Sumo Logic accounts using one username (email address) and password.
📄️ Verification for Secure Third-Party Service Access
Within Sumo Logic, several links in the Help menu connect to third-party services, such as Documentation, Support, Feature Request, and Community and you need to verify your account before using them.