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View AWS Observability Solution Dashboards

Availability

This feature is available in the following account plans.

Solution ComponentCloudFlexCredits
AWS Observability DashboardsTrial, Professional, and EnterpriseTrial, Essentials, Enterprise Operations, Enterprise Security,  Enterprise Suite
Root Cause ExplorerTrail, EnterpriseTrial, Enterprise Operations, Enterprise Suite

This page shows you how to intuitively navigate through your AWS environment and Explore to view resource analytics in the AWS Observability Solution app dashboards. As you investigate resources, data appears in the window on the right. Metric and log data are viewable on the same dashboard in one seamless view.

You can also easily navigate to all features and functions of the AWS Observability solution in one place. Refer to the AWS Observability Hub page to learn more about the centralized page to access the AWS Observability solution.

Working with Explore View

The AWS Observability Solution comprises an intuitive dashboard framework that mirrors industry-standard AWS hierarchies. You can quickly navigate across multiple AWS accounts and view resources hosted in multiple locations worldwide. These locations are composed of AWS Regions and Availability Zones. 

Explore is an out-of-the-box Sumo Logic navigation tool that provides an intuitive visual representation of your environment.

To open Explore and AWS Observability View, go to AWS Observibility tab in the home page or do the following:

  1. Sign in to Sumo Logic and click + New on the top menu bar.

  2. From the dropdown menu, choose Explore

    Explorer.png

    The Explore navigation panel appears on the left.

  3. Click the Explore By arrow and select AWS Observability from the dropdown menu.

    OS_Explore_By_menu.png

    An expandable list of your AWS environment hierarchy appears in the Explore panel.

    OS_AWS_Observability_Hierarchy_collapsed.png

Once you open the AWS Observability View, you can peruse the accounts and related services in your AWS environment. 

To investigate services in your AWS environment, do the following:

  1. With the AWS Observability view selected in Explore, select an account to view a list of its regions.

    The AWS Account Overview dashboard appears in the window on the right. The dashboard provides insights into the activities in the selected AWS account and gives you an at-a-glance view of the health and status of the AWS services in that account.

    AWS-Account-Overview.png

  2. Similarly, from the expanded account, select a region.

    The AWS Region Overview dashboard appears in the window on the right. The dashboard provides insights into the AWS account activities in that AWS region and gives you an at-a-glance view of the health and status of the AWS services in that account-region combination.

    AWS-Region-Overview.png

  3. From the expanded account and region combination, select a namespace or AWS service. The dashboard for the selected namespace appears in the window on the right. In our example, we selected the AWS EC2 Metrics namespace in the us-east-1 region of the prod account.

    AWS-EC2-Metrics-Overview.png

Drill down for root cause analysis

From each level in the hierarchy, you can drill-down to individual entities by opening any logs or metrics dashboard panel. To do so:

Select the graph data point you are interested in. In the following screenshot, we selected 5xx Error Codes by Load Balancer in the honeycomb graph. A list of related content links for our failed pod appears in a panel on the right.

Drill_RCA.png

For details, see Drill down to discover root causes.

Troubleshooting with the AWS Observability Root Cause Explorer Dashboards

To troubleshoot production incidents using Root Cause Explorer, please follow the instructions in the Root Cause Explorer documentation.

Viewing AWS Observability Solution Dashboards

All of the apps are installed in a folder named Sumo Logic AWS Observability Apps that is located in your personal folder and can be viewed outside of Explore.

To add a new dashboard to your explore hierarchy, refer to the instructions in the Add new Service documentation.

To view the app dashboards outside of Explorer, do the following:

  1. Navigate to your Sumo Logic personal folder. 
  2. Click an app folder to list the dashboard pages.
  3. Click a page link to view the dashboard in the window on the right. 
    App_folder.png

Click a link for information on the individual app dashboards:

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