Atlassian Jira Cloud

Version: 1.0
Updated: March 20 , 2025

Jira is a proprietary issue tracking product developed by Atlassian that allows bug tracking and agile project management.

Actions

• Add Comment to Issue (Notification) - Add a comment to the specified issue.
• Create Issue (Notification) - Create a new issue in the specified Jira project.
• Delete Issue (Containment) - Delete the specified issue.
• Get Issue (Enrichment) - Returns the details for an issue.
• Get Issue Comments (Enrichment) - Get the comments of issue.
• List Issue Fields (Enrichment) - List the issue fields.
• List Issue Transitions (Enrichment) - Returns either all transitions or a transition that can be performed by the user on an issue, based on the issue's status.
• List Issue Types (Enrichment) - List the types of issue.
• List Projects (Enrichment) - List the current projects.
• List Statuses (Enrichment) - Returns a list of the statuses.
• List Users (Enrichment) - Returns a list of all users.
• Search Into Issues (Enrichment) - Search Jira Issues.
• Update Issue (Notification) - Update the specified issue field with the specified value.

Atlassian Jira Cloud configuration

Sign in to Jira with your Atlassian account.

Create an API token

Create an API token from your Atlassian account:

1. Log in to https://id.atlassian.com/manage-profile/security/api-tokens.
2. Click Create API token.
3. From the dialog that appears, enter a memorable and concise Label for your token and click Create.
4. Click Copy to clipboard, then paste the token to your script, or elsewhere to save.
   

Revoke an API token

A revoked token no longer works and is permanently removed from your account. If you revoke an API token currently being used, you can replace it with a new token. To revoke an API token:

1. Log in to https://id.atlassian.com/manage-profile/security/api-tokens.
2. Select Revoke next to the API token that you want to revoke.
3. To revoke all API tokens for your account, select Revoke all API tokens.

Configure Atlassian Jira Cloud in Automation Service and Cloud SOAR

Before you can use the integration, you must configure it so that the vendor can communicate with Sumo Logic. For general guidance, see Configure Authentication for Integrations.

1. Access integrations in the Automation Service or Cloud SOAR.
2. After the list of the integrations appears, search for the integration and click on the row.
3. The integration details will appear. Click on the "+" button to add a new resource.
   
4. Label and populate all the required fields (*).
   1. Label. Add a name for the resource.
   2. URL API. Enter your Atlassian site URL. For example, https://your-atlassian-site.atlassian.net/.
   3. Username. Enter your email address.
   4. API Token. Insert the previously copied token.
      
5. Click SAVE.
6. To make sure the resource is working, hover over the resource and then click the TEST.
   
7. You should receive a successful notification in the bottom right corner.
   

Category

Ticketing System

Change Log

• March 20, 2025 - First upload