Atlassian Jira V2
![atlassian-jira-v2](/img/platform-services/automation-service/app-central/logos/atlassian-jira-v2.png)
Version: 2.9
Updated: June 21, 2024
Jira is a proprietary issue tracking product developed by Atlassian that allows bug tracking and agile project management.
Actions
- Add Comment to Issue (Notification) - Add a comment to the specified issue.
- Add Issue Attachments To Incident (Enrichment) - Add attachment from Jira issue to Cloud SOAR Incident.
- Check Issue Status Schedule (Scheduled) - To wait for or check a status update of a Jira ticket/issue.
- Create Issue (Notification) - Create a new issue in the specified Jira project.
- Delete Issue (Containment) - Delete the specified issue.
- Download Attachment (Enrichment) - Returns the contents of an attachment in an encoded format that can be used for further analysis selecting
output.raw
in your playbooks. - Get Issue (Enrichment) - Returns the details for an issue.
- Issues Jira Daemon (Daemon) - Daemon to pull Jira issues.
- List Issue Types (Enrichment) - List issue types.
- List Issue Fields (Enrichment) - List the issue fields.
- List Projects (Enrichment) - List the current projects.
- List Statuses (Enrichment) - Returns a list of the statuses.
- List Transitions (Enrichment) - Returns either all transitions or a transition that can be performed by the user on an issue, based on the issue's .status.
- List Users (Enrichment) - Returns a list of all users
- Search Into Issues (Enrichment) - Search Jira Issues.
- Update Issue (Notification) - Update the specified issue field with the specified value.
- Update Transition Issue (Notification) - Update transition issue based on the issue's status.
Atlassian Jira V2 configuration
- Sign in to Jira with your Atlassian account.
- On the left menu, search for Security and in API token click Create and manage API tokens.
- Create your API token with your label.
- Make sure you copy your new API token. You won’t be able to see this token again.
Atlassian Jira V2 in Automation Service and Cloud SOAR
- Access integrations in the Automation Service or Cloud SOAR.
- After the list of the integrations appears, search/look for the integration and click on the row.
- The integration details will appear. Click on the "+" button to add new Resource.
- Label and Populate all the required fields (*).
- URL API. https://your-atlassian-site.atlassian.net/
- Username. Your email address.
- API Token. Insert the previously copied token.
- Optional fields in the resource are used for actions.
- Populate Jira Project Name when using 'Issues Jira Daemon' action.
- Populate Cloud SOAR URL and Cloud SOAR JWT (token) when using 'Add Issue Attachment To Incident' action.
- Click SAVE.
- To make sure the resource is working, hover over the resource and then click the pencil icon that appears on the right.
- Click TEST SAVED SETTINGS.
- You should receive a successful notification in the bottom right corner.
Category
Ticketing System
Change Log
- June 22, 2022 - First upload
- December 19, 2022
- Solved an issue for which the Search Into Issues action could not work correctly searching by JQL
- Added hint for Host
- March 27, 2023 (v2.2)
- Updated integration: (Updated the integration Fields with Environmental Variables and improved error handling)
- Deprecated Endpoint updated
- Changed action type from Containment to Notification
- June 27, 2023 (v2.3) - Removed leading/trailing spaces
- June 28, 2023 (v2.4) - Visibility of the Resource fields changed
- July 4, 2023 (v2.5)
- Updated Actions:
- Create Issue
- Update Issue
- Update Issue Status
- Updated Actions:
- May 2, 2024 (v2.6) - A new scheduled action has been added for Jira integration to wait for/check the status update of a Jira ticket
- May 13, 2024 (v2.7) - A new JSON Custom field has been added to update the issue status Action
- May 23, 2024 (v2.8) - Updated the Add Issue Attachments To Incident action
- June 20, 2024 (v2.9) - New action: Download Attachment