CA Service Desk

Version: 1.1
Updated: Jul 06, 2023

Work with Resources within CA Service Desk.

Actions

• Add Resource (Enrichment) - Add a new resource.
• Authorize (Enrichment) - Authorize Cloud SOAR for CA Service Desk. This should only be run once and not from a Playbook.
• Edit Resource (Enrichment) - Edit an existing resource.
• Get Resource (Enrichment) - Get resource information.
• Search Resource (Enrichment) - Search resources.
• Delete a Resource (Containment) - Delete a resource.

Change Log

• February 14, 2019 - First upload
• July 6, 2023 (v1.1) - Updated the integration with Environmental Variables