ConnectWise Manage

Version: 1.3
Updated: Oct 29, 2024

Create, update, search, and gather ticket information from ConnectWise.

Actions

• List Tickets (Notification) - Gather all available tickets.
• Get Ticket (Notification) - Gather information on a specific ticket.
• Search Ticket (Notification) - Search for a specific ticket.
• Create Ticket (Notification) - Create a new ticket.
• Update Ticket (Notification) - Update an existing ticket.
• Add Notes To Ticket (Notification) - Add a note to the ticket.
• List Ticket Notes (Notification) - Gather all ticket notes.

Change Log

• September 17, 2019 - First upload
• July 11, 2023 (v1.1) - Updated the integration with Environmental Variables
• September 4, 2023 (v1.2)
  • integration refactored
  • renamed Get Tickets action to List Tickets
  • added new actions: Add Notes To Ticket, List Ticket Notes
  • removed Get Tickets Daemon
• October 29, 2024 (v1.3) Beta Release
  • Added the "Priority" field to the Create Ticket and Update Ticket actions.