IBM MSS Tickets
Version: 1.1
Updated: Jul 11, 2023
Create, update and gather IBM MSS tickets information.
Actions​
- Get Tickets (Enrichment) - Get tickets from IBM MSS.
- Create Ticket (Notification) - Get tickets from IBM MSS.
- Update Ticket (Notification) - Get tickets from IBM MSS.
- IBM MSS Tickets Daemon (Daemon) - Automatically pull tickets from MSS.
Configure IBM MSS Tickets in Automation Service and Cloud SOAR​
Before you can use the integration, you must configure it so that the vendor can communicate with Sumo Logic. For general guidance, see Configure Authentication for Integrations.
Change Log​
- May 5, 2019 - First upload
- February 8, 2021 - Updated action: Update Ticket
- July 11, 2023 (v1.1) - Updated the integration with Environmental Variables