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Zendesk

axonius

Version: 1.3
Updated: Jul 06, 2023

Query data and perform actions in Zendesk ticketing system.

Actions

  • Create Ticket (Notification) - Creates a new ticket.
  • Update Ticket (Notification) - Update an existing ticket by ID.
  • Delete Ticket (Containment) - Delete a ticket by ID.
  • Restore Deleted Ticket (Containment) - Restore previously deleted ticket by ID.
  • List Tickets (Enrichment) - Fetch a detailed list with all tickets.
  • Get Ticket Details (Enrichment) - Retrieve information about an existing ticket by ID.
  • List Users (Enrichment) - Fetch a detailed list with all users.

Change Log

  • June 17, 2021 - First upload
  • June 21, 2023 (v1.1) - Updated the integration with Environmental Variables
  • June 21, 2023 (v1.2) - Changed Ticket and Update Ticket actions type to Notification
  • July 6, 2023 (v1.3)
    • Updated Actions - Create Ticket & Update Ticket
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