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Palo Alto Cortex XDR Source

The Palo Alto Cortex XDR Source provides a secure endpoint to receive alerts from the Get Alerts Incident Management API. It securely stores the required authentication, scheduling, and state tracking information.

States

A Palo Alto Cortex XDR Source tracks errors, reports its health, and start-up progress. You’re informed, in real-time, if the Source is having trouble connecting, if there's an error requiring user action, or if it is healthy and collecting by utilizing Health Events.

A Palo Alto Cortex XDR Source goes through the following states when created:

  1. Pending. Once the Source is submitted, it is validated, stored, and placed in a Pending state.
  2. Started. A collection task is created on the Hosted Collector.
  3. Initialized. The task configuration is complete in Sumo Logic.
  4. Authenticated. The Source successfully authenticated with Symantec.
  5. Collecting. The Source is actively collecting data from Symantec.

If the Source has any issues during any one of these states, it is placed in an Error state.

When you delete the Source, it is placed in a Stopping state. When it has successfully stopped, it is deleted from your Hosted Collector.

On the Collection page, the Health and Status for Sources is displayed. Use Health Events to investigate issues with collection.

Cortex XDR error.png

Hover your mouse over the status icon to view a tooltip with a count of the detected errors and warnings.

hover c2c error.png

You can click on the status icon to open a Health Events panel with details on each detected issue.

Authentication

The Palo Alto Cortex XDR Source requires you to provide an API KeyAPI Key ID, and an FQDN. These are needed to use the Cortex XDR API. The steps to generate these can be found in the Get Started with Cortex XDR APIs section, which starts on page seven of the Cortex XDR™ API Reference.

info

The API Key must be assigned the Standard security level.

Create a Palo Alto Cortex XDR Source

When you create a Palo Alto Cortex XDR Source, you add it to a Hosted Collector. Before creating the Source, identify the Hosted Collector you want to use or create a new Hosted Collector. For instructions, see Configure a Hosted Collector.

To configure a Palo Alto Cortex XDR Source:

  1. In Sumo Logic, select Manage Data > Collection > Collection

  2. On the Collectors page, click Add Source next to a Hosted Collector.

  3. Select Palo Alto Cortex XDR.

    palo alto XDR source icon.png

  4. Enter a Name to display for the Source in the Sumo web application. The description is optional.

    Cortex XDR June 2021.png

  5. (Optional) For Source Category, enter any string to tag the output collected from the Source. Category metadata is stored in a searchable field called _sourceCategory.

  6. Forward to SIEM. Check the checkbox to forward your data to Cloud SIEM Enterprise. When configured with the Forward to SIEM option the following metadata fields are set:

    • _siemVendor: Palo Alto
    • siemProduct: Cortex
    • siemFormat: JSON
    • siemEventID: <category>
  7. (Optional) Fields. Click the +Add Field link to define the fields you want to associate, each field needs a name (key) and value.

    • green check circle.png A green circle with a check mark is shown when the field exists in the Fields table schema.
    • orange exclamation point.png An orange triangle with an exclamation point is shown when the field doesn't exist in the Fields table schema. In this case, an option to automatically add the nonexistent fields to the Fields table schema is provided. If a field is sent to Sumo that does not exist in the Fields schema it is ignored, known as dropped.
  8. API Key and API ID. Provide the Palo Alto Cortex XDR authentication credentials you want to use to Authenticate collection requests.

  9. Tenant FQDN. Provide the FQDN you got when you generated the API Key and Key ID. The FQDN is a unique host and domain name associated with each tenant.

  10. (Optional) Ingest Associated Events enables the ingestion of all events associated with an alert as a separate set of log lines. Each alert will have all events ingested as individual log lines, each enriched with the original alert ID.

  11. (Optional) Duplicate Alerts for each alert host IP will take all inbound alerts and flatten the host IP field in the alert data structure. Then a duplicate alert is ingested for each, which will be identical except for the host IP field that is flattened from an array. This simplifies working with the alert and the generation of rules or searches based on alert content.

  12. (Optional) The Polling Interval is set for 600 seconds by default, you can adjust it based on your needs. This sets how often the Source checks for new data.

  13. When you are finished configuring the Source, click Submit.

Error types

When Sumo Logic detects an issue it is tracked by Health Events. The following table shows the three possible error types, the reason the error would occur, if the Source attempts to retry, and the name of the event log in the Health Event Index.

TypeReasonRetriesRetry BehaviorHealth Event Name
ThirdPartyConfigNormally due to an invalid configuration. You'll need to review your Source configuration and make an update.No retries are attempted until the Source is updated.Not applicableThirdPartyConfigError
ThirdPartyGenericNormally due to an error communicating with the third party service APIs.YesThe Source will retry for up to 90 minutes, after which retries will be attempted every 60 minutes.ThirdPartyGenericError
FirstPartyGenericNormally due to an error communicating with the internal Sumo Logic APIs.YesThe Source will retry for up to 90 minutes, after which retries will be attempted every 60 minutes.FirstPartyGenericError

JSON configuration

Sources can be configured using UTF-8 encoded JSON files with the Collector Management API. See how to use JSON to configure Sources for details. 

ParameterTypeRequiredDescriptionAccess
configJSON ObjectYesContains the configuration parameters for the Source. 
schemaRefJSON ObjectYesUse {"type":"Palo Alto Cortex XDR"} for a Palo Alto Cortex XDR Source.not modifiable
sourceTypeStringYesUse Universal for a Palo Alto Cortex XDR Source.not modifiable

The following table shows the config parameters for a Palo Alto Cortex XDR Source.

ParameterTypeRequired?DefaultDescriptionAccess
nameStringYesType a desired name of the Source. The name must be unique per Collector. This value is assigned to the metadata field _source.modifiable
descriptionStringNonullType a description of the Source.modifiable
categoryStringNonullType a category of the source. This value is assigned to the metadata field _sourceCategory. See best practices for details.modifiable
fieldsJSON ObjectNoJSON map of key-value fields (metadata) to apply to the Collector or Source. Use the boolean field _siemForward to enable forwarding to SIEM.modifiable
api_keyStringYesProvide the API Key you want to use to authenticate collection requests. modifiable
api_idStringYesProvide the API ID for the API Key that you want to use to authenticate collection requests.modifiable
fqdnStringYesThe FQDN is a unique host and domain name associated with each tenant. When you generate the API Key and Key ID, you are assigned an individual FQDN.modifiable
ingest_eventsBooleanNoFalseWhen true the ingestion of all events associated with an alert as a separate set of log lines. Each alert will have all events ingested as individual log lines, each enriched with the original alert ID.modifiable
dup_alertsBooleanNoFalse When true all inbound alerts and flatten the host IP field in the alert data structure. Then a duplicate alert is ingested for each, which will be identical except for the host IP field that is flattened from an array. This simplifies working with the alert and the generation of rules or searches based on alert content.modifiable
polling_intervalIntegerNo600This sets how often the Source checks for new data.modifiable

Palo Alto Cortex XDR Source JSON example:

{
"api.version":"v1",
"source":{
"schemaRef":{
"type":"Palo Alto Cortex XDR"
},
"config":{
"name":"Cortex XDR",
"api_key":"********",
"fields":{
"_siemForward":false
},
"category":"c2c/xdr",
"fqdn":"********",
"api_id":"********"
},
"sourceType":"Universal"
}
}
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